Detailed work order timeline, KPIs, and analysis
MIDMARK • Repair • P4
📍 Bayport Veterinary Hospital — 973 Montauk Highway, BAYPORT NY, 11705
Jan 29, 2026 → Mar 12, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 29 → Jan 29 | Created | ▶ Running | 0 | 0 / 4 |
| Jan 29 → Jan 29 | Ready for Scheduling | ▶ Running | 0 | 0 / 4 |
| Jan 29 → Jan 29 | Assigned | ▶ Running | 0 | 0 / 4 |
| Jan 29 → Feb 4 | Scheduled | ▶ Running | 4 | 4 / 4 |
| Feb 4 → Feb 5 | Awaiting Parts | ⏸ Paused | 1 | — |
| Feb 5 → Feb 5 | Ready for Scheduling | ▶ Running | 0 | 4 / 4 |
| Feb 5 → Feb 9 | Assigned | ▶ Running | 2 | 6 / 4 |
| Feb 9 → Feb 18 | Scheduled | ▶ Running | 6 | 12 / 4 |
| Feb 18 → Feb 23 | Incomplete | ▶ Running | 3 | 15 / 4 |
| Feb 23 → Feb 23 | Ready for Scheduling | ▶ Running | 0 | 15 / 4 |
| Feb 23 → Feb 24 | Assigned | ▶ Running | 1 | 16 / 4 |
| Feb 24 → Feb 24 | Entered | ▶ Running | 0 | 16 / 4 |
| Feb 24 → Feb 24 | Assigned | ▶ Running | 0 | 16 / 4 |
| Feb 24 → Feb 27 | Scheduled | ▶ Running | 3 | 19 / 4 |
| Feb 27 → Feb 27 | Tech On Site | ▶ Running | 0 | 19 / 4 |
| Feb 27 → Feb 27 | Completed | ▶ Running | 0 | 19 / 4 |
| Feb 27 → Feb 28 | Incomplete | ▶ Running | 0 | 19 / 4 |
| Feb 28 → Mar 3 | Awaiting Parts - Customer | ⏸ Paused | 2 | — |
| Mar 3 → Mar 3 | Ready for Scheduling | ▶ Running | 0 | 19 / 4 |
| Mar 3 → Mar 4 | Assigned | ▶ Running | 1 | 20 / 4 |
| Mar 4 → Mar 4 | Entered | ▶ Running | 0 | 20 / 4 |
| Mar 4 → Mar 5 | Assigned | ▶ Running | 1 | 21 / 4 |
| Mar 5 → Mar 12 | Scheduled | ▶ Running | 5 | 26 / 4 |
3/4 KSmith -- Kellie was not in yet. Advised to try back this afternoon.
03/03/2026 EMartin
Order No: 758659
Customer PO No: SR1528472
Customer: Midmark No Charge
Service Request NO: 1528472
Ship To Name: Bayport Veterinary Hospital
Ship To Address: 973 Montauk Highway
Ship To City/State: BAYPORT, NY 11705
Waybill (Tracking #): 1ZE444250171354077
Carrier: UPS-Air-Next Day Air
The following items have shipped from Midmark Corporation on: 02-MAR-2026
LINE NO: 2.1 QTY: 1 ITEM: 002-10883-00 SERIAL #: DESCRIPTION: M9-05X DISPLAY ASSEMBLY
2/27 KWeiss, Midmark dispatch w/o, part being supplied by Midmark. Nothing for L2 to have quoted or parts ordered. Moving w/o to awaiting parts-customer.
2/24 KSmith -- Scheduled for Friday with Kellie. 11am-1pm
2/24 KSmith -- Sent email to schedule for Friday (DH)
2/24 KSmith -- One set of parts is delayed. Will schedule once the delivery date for the parts updates
2/23/2026jsells
UPS Exception Notification, Tracking Number 1ZE444250372811059 & 1ZE444250370234061
The status of your package has changed.
Rescheduled Delivery Date: Tuesday, 02/24/2026
Exception Reason: Severe weather conditions have delayed delivery until the next business day.
Exception Resolution: Your delivery has been rescheduled for the next business day.
02/23/2026 EMartin
The status of your package has changed.
Exception Reason: Due to weather, your package is delayed by one business day.
Exception Resolution: Delivery will be delayed by one business day.
2/23 KSmith -- Parts are delayed. Will schedule when delivery date updates
2/20/26 lcoonrod
Your shipment 1ZE444250372811059 1 of 2 Piece Shipment Estimated delivery Monday, February 23, between 11:15 A.M. - 1:15 P.M. Order No: 756277 Customer PO No: SR1528472 Customer: Midmark No Charge Service Request NO: 1528472 Ship To Name: Bayport Veterinary Hospital Ship To Address: 973 Montauk Highway Ship To City/State: BAYPORT, NY 11705 Waybill (Tracking #): 1ZE444250372811059 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 19-FEB-2026 LINE NO: 1.1 QTY: 1 ITEM: 002-10909-00 SERIAL #: DESCRIPTION: KIT, M9/M11-05X CONNECTIVITY MODULE LINE NO: 3.1 QTY: 1 ITEM: S006-00909 SERIAL #: 1ze444259044513190 DESCRIPTION: ARS LABEL, ST RT 47 WEST LINE NO: 4.1 QTY: 1 ITEM: 002-10884-00 SERIAL #: DESCRIPTION: M11-05X DISPLAY ASSEMBLY2/9 KSmith -- Kellie wanted to reschedule service. Scheduled for 2/17, between 1-3pm.
2/9 KSmith -- Scheduled for Wednesday with Kelli. 1-3pm
2/6 KSmith -- Called site and was advised to email Kelli. Sending email to schedule for Tuesday. 11am-1pm (12pm)
2/5/2026jsells
Ship To Name: Bayport Veterinary Hospital Ship To Address: 973 Montauk Highway Ship To City/State: BAYPORT, NY 11705 Waybill (Tracking #): 1ZE444250370745269 Carrier: UPS-Parcel-Ground The following items have shipped from Midmark Corporation on: 04-FEB-2026 LINE NO: 1.1 QTY: 1 ITEM: 002-10865-00 SERIAL #: DESCRIPTION: KIT, 115V M9/M11-05X CONTROL PCB ASSY LINE NO: 2.1 QTY: 1 ITEM: 002-10859-00 SERIAL #: DESCRIPTION: KIT, M9-05X TOP COVERS LINE NO: 3.1 QTY: 1 ITEM: 002-10883-00 SERIAL #: DESCRIPTION: M9-05X DISPLAY ASSEMBLY1/29 KSmith -- Scheduled for 2/3 with Kellie. 9-11am
01/28/2026 SRobinson- Called Kellie Ford, 16318687464. Gave her the WO# and advised a coordinator will be reaching out to schedule.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03090491 | Labor | Open | 1.25 | $137.50 | Feb 3, 9:26 PM |
| WL-03090492 | Travel | Open | 58 | $110.00 | Feb 3, 9:26 PM |
| WL-03090490 | Labor | Open | 1.75 | $0.00 | Feb 3, 9:26 PM |
| WL-03091289 | Parts | Open | 1 | $0.00 | Feb 4, 1:20 PM |
| WL-03091292 | Parts | Open | 1 | $0.00 | Feb 4, 1:21 PM |
| WL-03091294 | Parts | Open | 1 | $0.00 | Feb 4, 1:21 PM |
| WL-03109228 | Parts | Open | 1 | $0.00 | Feb 17, 6:04 PM |
| WL-03109229 | Parts | Open | -1 | $0.00 | Feb 17, 6:04 PM |
| WL-03109230 | Parts | Open | 1 | $0.00 | Feb 17, 6:04 PM |
| WL-03109231 | Parts | Open | 1 | $0.00 | Feb 17, 6:04 PM |
| WL-03109658 | Travel | Open | 58 | $0.00 | Feb 17, 9:42 PM |
| WL-03109655 | Labor | Open | 1.5 | $0.00 | Feb 17, 9:42 PM |
| WL-03109656 | Labor | Open | 2 | $220.00 | Feb 17, 9:42 PM |
| WL-03109657 | Labor | Open | 1.5 | $0.00 | Feb 17, 9:42 PM |
| WL-03109659 | Travel | Open | 46 | $110.00 | Feb 17, 9:42 PM |
| WL-03124010 | Labor | Open | 0.75 | $0.00 | Feb 27, 6:24 PM |
| WL-03124011 | Labor | Open | 1.4833333333333 | $165.00 | Feb 27, 6:24 PM |
| WL-03124012 | Labor | Open | 2.9833333333333 | $0.00 | Feb 27, 6:24 PM |
| WL-03124013 | Travel | Open | 30 | $110.00 | Feb 27, 6:24 PM |
| WL-03124014 | Travel | Open | 60 | $0.00 | Feb 27, 6:24 PM |
| WL-03125529 | Parts | Open | 1 | $0.00 | Mar 1, 9:58 PM |
| WL-03142189 | Labor | Open | 0.5 | $0.00 | Mar 12, 6:56 PM |
| WL-03142190 | Labor | Open | 1.75 | $192.50 | Mar 12, 6:56 PM |
| WL-03142191 | Labor | Open | 1.75 | $0.00 | Mar 12, 6:56 PM |
| WL-03142192 | Travel | Open | 22 | $110.00 | Mar 12, 6:56 PM |
| WL-03142193 | Travel | Open | 58 | $0.00 | Mar 12, 6:56 PM |