1/31/2026 CRamen logged email confirming Wednesday 3/4/2026 with an arrival window between 8-10am.
1/30/2026 CRamen logged email requesting Wednesday 3/4/2026 with an arrival window between 8-10am. Placeholder set
1/30/26 SReich - Changed inspection name, was listed as an Initial Annual Inspection.
🔧Work Performed
Annual Inspection - Completed Annual Safety and Function testing on 10 equipment.
🔍Technician Findings
Completed Annual Safety and Function testing on 10 equipment.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
10 pieces
https://www.ebiotrack.com/inspection.php?iid=32773
📧
Email:Re: EMSAR Request for service at Indiana Packers Corporation (Email to schedule service)
Completed Jan 31, 2026
From: samareaedwards@careatc.com
To: purchasingsupport@careatc.com
Cc: cramen@emsar.com, allisonmantzas@careatc.com
This is the first time you received an email from this sender (samareaedwards@careatc.com). Exercise caution when clicking links, opening attachments or taking further action, before validating its authenticity. Secured by Check Point Hello,
That should be fine and I will be onsite on that date. There are no special requirements needed for the technician to access our facility
📧
Email: EMSAR Request for service at Indiana Packers Corporation (Email to schedule service)
Completed Jan 30, 2026
To: purchasingsupport@careatc.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Indiana Packers Corporation (Email to schedule service)
Body:
Hi Purchasing Support,
I hope you’re doing well. I’m reaching out to schedule a service appointment forInspection Flag: DO NOT go above 10 pieces of equipment per site unless mentioned in Inspection notes. This is the only equipment approved for the inspection, UNLESS this is also a PT clinic. See More below fo
Work Order: WO-01340902
Account: CareATC
Customer Case Number:
Location: Indiana Packers Corporation
Address: 1165 US Route 421, Delphi, IN 46923
Manufacturer:
Model #:
Serial #:
Contact Name: Purchasing Support
Contact Phone: 918-947-6607
Contact Email: purchasingsupport@careatc.com
Due Date: 3
Timeline
📞
Case Linked Jan 30, 12:00 AM
Case Number:00563635
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jan 30, 9:58 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jan 30, 4:38 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:6h 39m
⏳0.9 business days
🗓️
▶
2
Status: Scheduled Jan 31, 4:46 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-03-04T15:00:00.000+0000
🚨22.0 business days
🔧
Status: Tech On Site by Vincent NyathiMar 4, 11:09 AM
From:Scheduled
To:Tech On Site
Duration in Previous:31d 18h
⏱️
5x Labor Added Mar 4, 8:23 PM
Type:Labor, Travel
Status:Open
Qty:1.5, 1.75, 77
✔️
Status: Completed by Vincent NyathiMar 4, 8:29 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:9h 20m
⏳3.4 business days
📄
▶
3
Status: Ready to Bill Mar 9, 12:29 PM
Status: Ready to Bill → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number:SM-255980
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
Bottlenecks
Scheduled
Duration: 22.0 business days (threshold: 2.0 business days)
Exceeded by 20.0 business days
Tech On Site
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.3 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)