3/25 KHardison - Added PO to WO per Melisa/Customer request.
1/30 KSmith -- Scheduled for 3/24 with Melisa. 9-11am
1/30 KSmith -- Site is actually not due until March. Provided 3/24 as a scheduled date and am awaiting response.
1/30 KSmith -- Site requested a Tuesday, advised we do not have any Tuesday's available in February at the moment and provided available dates and am awaiting response
1/30 KSmith -- Sent email to schedule for 2/20
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
# of pieces: 43
https://www.ebiotrack.com/inspection.php?iid=32811
From: MELISA.MASSE@umassmemorial.org
To: ksmith@emsar.com
That's great! Please use
PO-353613
Thank You,
Melisa Masse, LPN
Practice Manager
Primary Care Physicians
Milford-Hopkinton OB/GYN
Community Pediatrics of Milford
The Center for Adolescent and Young Adult Health
Caring for Women
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Friday, January 30, 2026 3:25 PM
To: Masse, Melisa <MELISA.MASSE@umassmemorial.org>
Subject: RE: [EXTER
From: MELISA.MASSE@umassmemorial.org
To: ksmith@emsar.com
Hi Kourtney,
Thanks so much for letting me know. Fridays are really tough at that office, but if Fridays are all that you have available, we will make whichever date works best on your end.
Just let me know which Friday you’d like to move forward with.
Melisa Masse, LPN
Practice Manager
Primary Care Physicians
Milford-Hopkinton OB/GYN
Community Pediatrics of Milford
The Center for Adolescent and Young Adult Health
Car
From: MELISA.MASSE@umassmemorial.org
To: ksmith@emsar.com
Hi Kourtney,
Yes, I am the correct contact person. Tuesday afternoons are the best for that location.
Melisa Masse, LPN
Practice Manager
Primary Care Physicians
Milford-Hopkinton OB/GYN
Community Pediatrics of Milford
The Center for Adolescent and Young Adult Health
Caring for Women
________________________________
From: Kourtney Smith <ksmith@emsar.com>
Sent: Friday, January 30, 2026 10:52 AM
To: Masse, Melisa <
To: mmasse@milreg.org
CC:
BCC:
Attachment: --none--
Subject: Milford Regional - Primary Care Physicians -- EMSAR Inspection -- WO-01340919
Body:
Hi Melisa,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Milford Regional - Primary Care Physicians located at 221 East Main St?
If not, would you have the contact information of the person I need to speak with?
If you are t
Jan 30, 2026 10:51am
@Erin Martin Is the due date on this correct? Usually we get a month for inspections
Work Order: WO-01340919
Account: Milford Regional Physician Group
Customer Case Number:
Location: Milford Regional - Primary Care Physicians
Address: 221 East Main St, Milford, MA 01757
Manufacturer:
Model #:
Serial #:
Contact Name: Melisa Masse
Contact Phone: 5086347338
Contact Email: mmasse@mi
Timeline
📞
Case Linked Jan 30, 6:00 AM
Case Number:00563680
Subject:eBiotrack - Automated New Inspection Created