Email:Re: ACCUCARE EVENT MEDICAL (C-021671) - 2026
Completed Feb 6, 2026
From: ctorno@accucare.com
To: kaitlyn.kelch@emsar.com
Cc: ems@emsar.com, cdempsey@emsar.com, lauren.oberg@emsar.com, bward@emsar.com, dispatch@emsar.com
I'd like to start with 2019 Market asap... I know we are late to the game but if there is anything open 2/16-2/18 or 2/23-2/24? If we are
In the past, we have set aside full days and jumped around to as many locations as possible each day to streamline things (they are all mainly in the same vicinity of each other). Our business is unique in
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Email:Re: ACCUCARE EVENT MEDICAL (C-021671) - 2026
Completed Feb 6, 2026
From: lauren.oberg@emsar.com
To: kaitlyn.kelch@emsar.com, bward@emsar.com, dispatch@emsar.com
Cc: ems@emsar.com, cdempsey@emsar.com
@Kaitlyn Kelch can you reach out to Chris tomorrow to schedule please?
I put the WO for Busch on hold until they figure that site out but they still have the following: WO-01340928 - 1401 Clark Ave. - 6 SNsWO-01340938 - Market St.- 6 SNsWO-01340944 - Dome at the America's Center - 9 SNs@Dispatch Dept NEED ADDITIONAL WO - NEW LOCATION: 1185 North Price Roa
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WO-01340928 - Preventive Maintenance - St. Louis - AccuCare Event Medical - 1401 Clark Ave.
Feb 23, 2026 10:05am – 3:00pm
Work Order: WO-01340928
Account: AccuCare Event Medical
Customer Case Number:
Location: AccuCare Event Medical - 1401 Clark Ave.
Address: 1401 Clark Avenue, St. Louis, MO 63103
Manufacturer:
Model #:
Serial #:
Contact Name: Christopher Torno
Contact Phone: 314-692-0020
Contact Email: ctorno@accu
Timeline
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Case Linked Jan 30, 12:02 AM
Case Number:00563663
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
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2
Work Order Created Jan 30, 10:19 AM
Work Order Created → Status: Ready for Scheduling
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Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:2m
⏳3.0 business days
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2
Technician Assigned Feb 3, 11:05 AM
Technician Assigned → Status: Assigned
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Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 0h
⏳4.0 business days
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2
Status: Scheduled Feb 6, 1:51 PM
Status: Scheduled → Dispatch Scheduled
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Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-02-23T15:05:00.000+0000
🚨12.0 business days
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Status: Tech On Site by Blake WardFeb 24, 2:47 PM
From:Scheduled
To:Tech On Site
Duration in Previous:18d 0h
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Status: Tech Off Site by Blake WardFeb 24, 6:53 PM
From:Tech On Site, Tech Off Site
To:Tech Off Site, Completed
Duration in Previous:4h 6m, 0m
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2
10x Labor Added Feb 24, 7:24 PM
10x Labor Added → Status: 04-Scheduled
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Status: 04-Scheduled by Ben Saur
From:Completed
To:04-Scheduled
Duration in Previous:30m
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Status: Completed by Blake WardFeb 24, 7:47 PM
From:04-Scheduled
To:Completed
Duration in Previous:22m
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2
Status: Tech Off Site Feb 24, 8:00 PM
Status: Tech Off Site → Status: Closed
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Status: Closed by Blake Ward
From:Completed
To:Closed
Duration in Previous:1m
⏳3.5 business days
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2
Status: Ready to Bill Feb 28, 1:55 PM
Status: Ready to Bill → Status: Invoice Pending
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Status: Invoice Pending by Diane Patton
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:1m, 0m
🚨10.0 business days
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Invoice Created Mar 13, 8:00 PM
Invoice Number:SM-255252
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Assigned
Duration: 4.0 business days (threshold: 4.0 business hours)
Exceeded by 3.5 business days
Scheduled
Duration: 11.6 business days (threshold: 2.0 business days)
Exceeded by 9.6 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)