How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 3/17/26
Installation Date: 3/18/26
Additional Info or special requirements
Christina Robbins (off-site) cell 904-310-0761
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 3/26/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
3/10/26 AJinerson - Received call back/VM from Christina confirming tech visit for 3/18 between 10am-12pm. They will have multiple pharmacists on site this day.
3/10/26 AJinerson - Called Christina Robbins at 904-310-0761 - No answer, left VM regarding having this service scheduled for our tech to visit on Wednesday, 3/18 with arrival between 10am-12pm and to call back with any questions/concerns.
Ready Date 3/12/2026 BA
🔧Work Performed
Installed the Higi.
🔍Technician Findings
Kiosk was in the box.
⚠️Problem Description
Special Instructions: Christina Robbins (off-site) cell 904-310-0761
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 3/26/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 3/17/26
Installation Date: 3/18/26
Additional Info or special requirements
Christina Robbins (off-site) cell 904-310-0761
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 3/26/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Mar 18, 2026
Installation complete. Kiosk is online and working as expected.
MergeId Last Contacted Status
107887 03/18/2026 12:42:50 PM CDT Deployed
📋
Inbound from +19043100761
Completed Mar 10, 2026
3/10/26 AJinerson - Received call back/VM from Christina confirming tech visit for 3/18 between 10am-12pm. They will have multiple pharmacists on site this day.
📋
Outbound to +19043100761
Completed Mar 10, 2026
3/10/26 AJinerson - Called Christina Robbins at 904-310-0761 - No answer, left VM regarding having this service scheduled for our tech to visit on Wednesday, 3/18 with arrival between 10am-12pm and to call back with any questions/concerns.
Mar 19, 2026 10:24pm
@Abby Jinerson @Nicole Floyd do you happen to have the BOL for this unit please?
📅
🚗 Drive Home - WO
Mar 18, 2026 1:30pm – 3:30pm
Work Order: WO-01340949
Account: HIGI LLC
Customer Case Number:
Location: Publix 2113
Address: 1975 Silverleaf Pkwy, Suite 101, Saint Augustine, FL 32092
Manufacturer:
Model #: ZT2776-WIFI (Storm)
Serial #: CSA-2014051287
Contact Name:
Contact Phone:
Contact Email:
Due Date: 3/18/2026
Scheduled