Inspection: Initial Annual Inspection Service
39 pieces
https://www.ebiotrack.com/inspection.php?iid=32821
Inspection Flag: ATTENTION TECHS, ASC'S AND MATERIALS MANAGEMENT.
DO NOT SHIP PARTS TO ANY CROSSOVER SITES. ALL PARTS FOR THIS ACCOUNT MUST BE SHIPPED DIRECTLY TO THE TECH. THE SITE WILL LOSE THE SHIPMENT IF SENT TO THEM.
2/23 KSmith -- Scheduled for 4/3 with Erik. 9-11am
2/23 KSmith -- Sent email to schedule for 4/3
2/20 KSmith -- Sent email to schedule for 4/3
2/2/26 lcoonrod - Inspection name was Initial Annual Inspection, changed to Annual Inspection.
🔧Work Performed
Completed annual inspection. All work documented in ebiotrack S.O #: 2860713-21704-32821
🔍Technician Findings
Completed annual inspection. All work documented in ebiotrack S.O #: 2860713-21704-32821
⚠️Problem Description
Inspection: Annual Inspection Service
39 pieces
https://www.ebiotrack.com/inspection.php?iid=32821
Inspection Flag: ATTENTION TECHS, ASC'S AND MATERIALS MANAGEMENT.
DO NOT SHIP PARTS TO ANY CROSSOVER SITES. ALL PARTS FOR THIS ACCOUNT MUST BE SHIPPED DIRECTLY TO THE TECH. THE SITE WILL LOSE THE SHIPMENT IF SENT TO THEM.
📧
Email:Re: Crossover Health at Flat Iron -- EMSAR Inspection -- WO-01341230
Completed Feb 23, 2026
From: erik.krievs@crossoverhealth.com
To: ksmith@emsar.com
Hi Kourtney -
Friday, April 3rd works for the inspection. Do you have an approximate time window and the name of the technician?
Thanks
On Mon, Feb 23, 2026 at 10:29 AM Kourtney Smith <ksmith@emsar.com <mailto:ksmith@emsar.com> > wrote:
Hi Erik,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Cr
📧
Email: Re: Crossover Health at Flat Iron -- EMSAR Inspection -- WO-01341230
Completed Feb 23, 2026
To: erik.krievs@crossoverhealth.com
CC:
BCC:
Attachment: --none--
Subject: Re: Crossover Health at Flat Iron -- EMSAR Inspection -- WO-01341230
Body:
Hi Erik,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Crossover Health at Flat Iron located at 101 5th Ave, 5th Floor?
If not, would you have the contact information of the person I need to speak with?
If you are the
📧
Email: Crossover Health at Flat Iron -- EMSAR Inspection -- WO-01341230
Completed Feb 20, 2026
To: erik.krievs@crossoverhealth.com
CC:
BCC:
Attachment: --none--
Subject: Crossover Health at Flat Iron -- EMSAR Inspection -- WO-01341230
Body:
Hi Erik,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Crossover Health at Flat Iron located at 101 5th Ave, 5th Floor?
If not, would you have the contact information of the person I need to speak with?
If you are the corre
📅
WO-01341230 - Inspection - DD: 04/30/2026 - New York - Crossover Health at Flat Iron
Apr 3, 2026 12:30pm – 4:30pm
Work Order: WO-01341230
Account: Crossover Health Management Services
Customer Case Number:
Location: Crossover Health at Flat Iron
Address: 101 5th Ave 5th Floor, New York, NY 10003
Manufacturer:
Model #:
Serial #:
Contact Name: Erik Krievs
Contact Phone: 269-312-3581
Contact Email: erik.krievs
Timeline
📞
Case Linked Jan 31, 12:00 AM
Case Number:00564079
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Feb 2, 8:37 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨14.0 business days
👷
▶
2
Technician Assigned Feb 20, 12:08 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:18d 3h
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Feb 23, 10:48 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-04-03T13:00:00.000+0000
🚨28.0 business days
📅
Dispatch Scheduled by Kourtney SmithApr 1, 10:24 AM
Scheduled For:2026-04-03T17:30:00.000+0000
📅
Dispatch Scheduled by Kourtney SmithApr 2, 10:01 AM
Scheduled For:2026-04-03T16:00:00.000+0000
📅
Dispatch Scheduled by Kourtney SmithApr 2, 3:33 PM
Scheduled For:2026-04-03T16:30:00.000+0000
🔧
Status: Tech On Site by Mohamed ShareedApr 3, 1:16 PM
From:Scheduled
To:Tech On Site
Duration in Previous:39d 1h
🔩
▶
3
10x Parts Added Apr 3, 5:59 PM
10x Parts Added → Status: Completed → Status: Closed
✔️
Status: Completed by Mohamed Shareed
From:Tech On Site
To:Completed
Duration in Previous:4h 44m
🏁
Status: Closed by Mohamed Shareed
From:Completed
To:Closed
Duration in Previous:1m
⏳1.7 business days
📄
▶
3
Status: Ready to Bill Apr 6, 4:53 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-258529
Bottlenecks
Ready for Scheduling
Duration: 14.0 business days (threshold: 1.0 business days)
Exceeded by 13.0 business days
Assigned
Duration: 1.9 business days (threshold: 4.0 business hours)
Exceeded by 1.4 business days
Scheduled
Duration: 30.0 business days (threshold: 2.0 business days)
Exceeded by 28.0 business days
Closed
Duration: 1.2 business days (threshold: 1.0 business days)