Detailed work order timeline, KPIs, and analysis
Modern Animal Hospital • Virtual Tech - Drop Shipment • P3
📍 Modern Animal Clinic - NOPA — 401 Divisadero St, San Franscisco CA, 94117
Feb 2, 2026 → Mar 13, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 2 → Feb 2 | Created | ▶ Running | 0 | 0 / 3 |
| Feb 2 → Feb 9 | Awaiting Parts | ⏸ Paused | 5 | — |
| Feb 9 → Feb 9 | Reschedule | ▶ Running | 0 | 0 / 3 |
| Feb 9 → Feb 12 | Assigned | ▶ Running | 3 | 3 / 3 |
| Feb 12 → Feb 12 | Entered | ▶ Running | 0 | 3 / 3 |
| Feb 12 → Feb 12 | Assigned | ▶ Running | 0 | 3 / 3 |
| Feb 12 → Feb 13 | Entered | ▶ Running | 1 | 4 / 3 |
| Feb 13 → Feb 25 | Ready for Scheduling | ▶ Running | 7 | 11 / 3 |
| Feb 25 → Mar 13 | Assigned | ▶ Running | 12 | 23 / 3 |
| Mar 13 → Mar 13 | Entered | ▶ Running | 0 | 23 / 3 |
| Mar 13 → Mar 13 | Assigned | ▶ Running | 0 | 23 / 3 |
3/4/26 RBerry- Sent teams message to DNakoff advising site had this completed by another company. Confirming if account manager needs to discuss with account before changing these to parts orders.
3-4 Mburris call from Lindsey she advised that this WO was completed by a different company and no tech is needed from Emsar
3-2 Mburris email sent to POC to set .........Hi Lindsey, we are reaching out to schedule WO-01312035, WO-01351636, WO-01349232, and WO-01341249 work remaining at Modern Animal NOPA. We spoke with Fantasia who let us know that a few of the service requests were completed by a third party, this request appears to still be open.
2/27/26 RBerry- Spoke with DNakoff, requested that we hold off on scheduling until it is determined what WOs are actually needed for this site. Dylan will advise once this has been resolved and WOs can be scheduled.
2-27 Mburris per Rhea hold off on contacting POC until we hear back from account manager
2-12 Mburris sent chatter acoount manager can't reach site
2-11 Mburris email sent to POC
2/9/26 RBerry- Updated due date. Parts were delivered to site on 2/6/26 but WO was not released to ASC until 2/9/26. Removed delay code.
2-9 Mburris email sent to POC looking for 2-13
02/09/2026 JRolston - Part shows as delivered on Friday, 2/6, on UPS wb 1ZE444250345876602.
2/3 KHardison: Updated due date.
1ZE444250345876602
Estimated delivery
Friday, February 06, between 11:30 A.M. - 3:30 P.M.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03097472 | Parts | Open | 1 | $186.30 | Feb 9, 9:59 AM |
| WL-03097473 | Expenses | Open | 1 | $34.57 | Feb 9, 9:59 AM |
| WL-03143137 | Labor | Open | 0.33333333333333 | $59.50 | Mar 13, 11:20 AM |