2/16/2026 CRamen Per LYoder to assign to JKuehl to schedule with Ben for HCP Training and OJT
🔧Work Performed
Installed new seals in G4 trays, new filters in water filtration system and new water filters in Bravo units. Performed semi-annual inspection successfully.
🔍Technician Findings
All units working upon arrival.
⚠️Problem Description
Inspection: Semi-Annual Electrical Safety Test And Calibration Service
7 pcs
https://www.ebiotrack.com/inspection.php?iid=32842
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 26, 2026
To: lbillingsley@williamseye.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01341281Location: Williams Eye Institute - HammondAddress: 6836 Hohman Ave Hammond, IN 46324Device: Problem Description: Inspection: Semi-Annual Electrical Safety Test And Calibrat
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 19, 2026
To: lbillingsley@williamseye.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01341281Location: Williams Eye Institute - HammondAddress: 6836 Hohman Ave Hammond, IN 46324Device: Problem Description: Inspection: Semi-Annual Electrical Safety Test And Calibrat
📅
WO-01341281 - Inspection - DD: 04/30/2026 - Hammond - Williams Eye Institute - Hammond
Mar 26, 2026 8:30am – 4:00pm
Work Order: WO-01341281
Account: Williams Eye Institute
Customer Case Number:
Location: Williams Eye Institute - Hammond
Address: 6836 Hohman Ave, Hammond, IN 46324
Manufacturer:
Model #:
Serial #:
Contact Name: Liz Billingsley
Contact Phone: 219.736.2200
Contact Email: lbillingsley@williamseye.
Timeline
📞
Case Linked Feb 1, 12:00 AM
Case Number:00564174
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
Work Order Created Feb 2, 10:15 AM
Work Order:WO-01341281
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Jessica SellsFeb 2, 10:22 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:6m
🚨10.0 business days
👷
▶
2
Technician Assigned Feb 16, 3:17 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:14d 4h
📅
▶
2
Dispatch Scheduled Feb 17, 6:41 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Jonathan Kuehl
From:Assigned
To:Scheduled
Duration in Previous:15h 23m
⏳3.0 business days
📦
▶
2
Parts Requested Feb 19, 10:15 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Jonathan Kuehl
From:Scheduled
To:Awaiting Parts
Duration in Previous:2d 3h
📦
Parts Requested Feb 19, 3:19 PM
Order:00090736
Status:Closed
📦
Parts Requested Feb 20, 9:01 AM
Order:00090780
Status:Closed
🔩
6x Parts Added Feb 20, 3:03 PM
Type:Parts, Expenses
Status:Open
Qty:1
⚠️8.0 business days
🔩
2x Parts Added Mar 3, 12:07 PM
Type:Parts, Expenses
Status:Open
Qty:2, 1
🔩
▶
2
2x Parts Added Mar 3, 1:31 PM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Melissa Barrett
From:Awaiting Parts
To:Reschedule
Duration in Previous:12d 3h
⏳2.0 business days
📅
▶
2
Dispatch Scheduled Mar 4, 8:39 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Jonathan Kuehl
From:Reschedule
To:Scheduled
Duration in Previous:1d 7h
⏳3.4 business days
📅
Dispatch Scheduled by Jonathan KuehlMar 9, 8:48 AM
Scheduled For:2026-03-26T12:30:00.000+0000
🚨14.0 business days
🔧
Status: Tech On Site by Jonathan KuehlMar 26, 8:45 AM
From:Scheduled
To:Tech On Site
Duration in Previous:21d 11h
🚗
Status: Tech Off Site by Jonathan KuehlMar 26, 12:41 PM