spoke with Matthew, the cuff does not inflate, LED working, location has a key
Use this password to access the kiosk: ##M2C3@@
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
12 Feb 2026 BJH: Travel can not be removed as Payroll is locked
2.12.26 hshaw - Labor Travel From Site need to be removed
2/2/2026jsells
spoke with Matthew, the cuff does not inflate, LED working, location has a key
🔧Work Performed
BP components replaced.
BP calibrated.
Uster testing (BP, Weight) completed without issue.
🔍Technician Findings
Cuff does not inflate during BP test.
⚠️Problem Description
Tech will be shipped replacement BP Kit
Tech will replace ALL PARTS SHIPPED and restore functionality. Reboot PC after replacement.
BP system not inflating cuff.
Tech will take a user BP test and verify the BP is working as expected to verify functionality of the newly installed part
Tech will be sent Key to Kiosk
Use this password to access the kiosk: ##M2C3@@
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
📄Description
Higi Green Kiosk with 4G installed
📋
Inbound from +17195530914
Completed Feb 2, 2026
spoke with Matthew, higi cuff not inflating, LED Working , store has a key
📅
WO-01349221 - Repair - ZT2776-4G - Pueblo - Sam's Club #6549
Feb 6, 2026 10:00am – 11:00am
Work Order: WO-01349221
Account: HIGI LLC
Customer Case Number:
Location: Sam's Club #6549
Address: 412 EAGLERIDGE BLVD, Pueblo, CO 81008
Manufacturer: Higi
Model #: ZT2776-4G
Serial #: CSA-2016105556
Contact Name:
Contact Phone:
Contact Email:
Due Date: 2/6/2026
Scheduled Date/Time: 2026-02-06