3/2 KSmith -- Scheduled for 4/13 with KRisti. 9-11am
2/27 KSmith -- Followed up with Kristi to schedule for 4/13
2/23 KSmith -- Kristi is on PTO until Wednesday and will schedule upon her return
2/23 KSmith -- Sent email to schedule for 4/13
2/20 KSmith -- Sent email to schedule for 4/13
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
43 pieces
https://www.ebiotrack.com/inspection.php?iid=32882
📧
Email:Re: Atmed Urgent Care Johnston -- EMSAR Inspection -- WO-01349544
Completed Mar 2, 2026
From: kristi.atmed@gmail.com
To: ksmith@emsar.com
Yes, Monday April 13th works for me.
On Fri, Feb 27, 2026 at 8:30 AM Kourtney Smith <ksmith@emsar.com <mailto:ksmith@emsar.com> > wrote:
Good Morning Kristi,
Just wanted to check in and see if Monday, April 13th would work for the inspection to be completed?
best regards,
Kourtney smith
account service coordinator I
East District coordinator
937-366-1038
877-323-6728 EXT 238
ksmith
📧
Email:Re: Atmed Urgent Care Johnston -- EMSAR Inspection -- WO-01349544
Completed Feb 23, 2026
From: kristi.atmed@gmail.com
To: ksmith@emsar.com
Hi Kourtney,
Yes you schedule with me. I won't be in the office until Wednesday to schedule a date
Thanks
Kristi Arquette
On Mon, Feb 23, 2026, 9:03 AM Kourtney Smith <ksmith@emsar.com <mailto:ksmith@emsar.com> > wrote:
Hi Christie,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Atmed Urgent Care Jo
To: kristi.atmed@gmail.com
CC:
BCC:
Attachment: --none--
Subject: Re: Atmed Urgent Care Johnston -- EMSAR Inspection -- WO-01349544
Body:
Hi Christie,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Atmed Urgent Care Johnston located at 1524 Atwood Ave, Suite 122?
If not, would you have the contact information of the person I need to speak with?
If you are the correc
📧
Email: Atmed Urgent Care Johnston -- EMSAR Inspection -- WO-01349544
Completed Feb 20, 2026
To: kristi.atmed@gmail.com
CC:
BCC:
Attachment: --none--
Subject: Atmed Urgent Care Johnston -- EMSAR Inspection -- WO-01349544
Body:
Hi Christie,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Atmed Urgent Care Johnston located at 1524 Atwood Ave, Suite 122?
If not, would you have the contact information of the person I need to speak with?
If you are the correct pers
Work Order: WO-01349544
Account: Atmed
Customer Case Number:
Location: Atmed Urgent Care Johnston
Address: 1524 Atwood Ave Suite 122, Johnston, RI 02919
Manufacturer:
Model #:
Serial #:
Contact Name: Christie Arket
Contact Phone: 401-273-9400
Contact Email: kristi.atmed@gmail.com
Due Date: 4/30/
Timeline
📞
Case Linked Feb 4, 6:00 AM
Case Number:00565058
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 4, 10:04 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
🚨12.0 business days
👷
▶
2
Technician Assigned Feb 20, 12:33 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:16d 2h
⚠️7.0 business days
🗓️
▶
2
Status: Scheduled Mar 2, 7:58 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-04-13T13:00:00.000+0000
🚨31.0 business days
⏱️
▶
2
2x Labor Added Apr 13, 12:50 PM
2x Labor Added → Status: Completed
✔️
Status: Completed by DAVID CAVACO
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:42d 3h, 0m
📄
Status: Ready to Bill by Diane PattonApr 14, 10:27 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:21h 36m, 0m
⏳4.0 business days
🧾
Invoice Created Apr 19, 8:13 PM
Invoice Number:SM-259147
Bottlenecks
Ready for Scheduling
Duration: 12.0 business days (threshold: 1.0 business days)
Exceeded by 11.0 business days
Assigned
Duration: 6.8 business days (threshold: 4.0 business hours)
Exceeded by 6.3 business days
Scheduled
Duration: 31.0 business days (threshold: 2.0 business days)
Exceeded by 29.0 business days
Closed
Duration: 1.9 business days (threshold: 1.0 business days)