How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 2/24/26
Installation Date: 2/25/26
Additional Info or special requirements
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
2/18/26 AJinerson - Called pharmacy at (561) 530-6665 prompt 0 to speak with someone to confirm tech visit scheduled for Wednesday, 2/25. Spoke with Tony (pharmacist) and confirmed tech visit for Weds. 2/25. Gave him my number in case any issues/questions regarding service.
Ready Date 2/19/26 BA
🔧Work Performed
Performed all functional tests
Took required Pics
Called L2 To verify and deploy
🔍Technician Findings
Replacement Kiosk at pharmacy location
⚠️Problem Description
Special Instructions: Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
How will higi connect to the internet: Wifi
Ship Date: 2/18/2026
Delivery Date: 2/24/26
Installation Date: 2/25/26
Additional Info or special requirements
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Feb 25, 2026
install is complete and the kiosk is working as expected.
MergeId Last Contacted Status
107924 02/25/2026 9:58:47 am -08:00 Deployed
Feb 12, 2026 3:40pm
@Brendan Chaney @Sean Weaver Bill of lading attached to this work order for pickup from Emsar