FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
04/01/2026 ALuman - device confirmed via email reply from Robert Dearth. Dispatch to Jared Heisler to complete 4/13-4/14. Email confirmation sent to Robert.Dearth@gehealthcare.com
04/01/2026 ALuman - called Robert Dearth 813-679-0764 to confirm and schedule. No answer, left VM. Followed up with email to Robert.Dearth@gehealthcare.com
03/27/2026: ARoosa - Sent fu email to Anthony at anthony.sanchez@gehealthcare.com about 32097 &36168...03/10/2026 ALuman - sent email to Anthony Sanchez anthony.sanchez@gehealthcare.com to confirm (3) FMI32097 and (6) FMI36168
🔧Work Performed
FMI 32097 completed.
Inspected the Heater doors
and confirmed screws
tightened to the
specification.
🔍Technician Findings
FMI 32097 completed.
Inspected the Heater doors
and confirmed screws
tightened to the
specification.
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
📅
WO-01349626 - FCO - DD: 4/27/2026 - - Giraffe OmniBed Carestation - BROOKSVILLE - HCA FLORIDA OAK HILL HOSPITAL
Apr 13, 2026 8:00am – 5:00pm
Work Order: WO-01349626
Account: GE Healthcare FMI
Customer Case Number: 1-557157087341
Location: HCA FLORIDA OAK HILL HOSPITAL
Address: 11375 CORTEZ BLVD, BROOKSVILLE, FL 34613
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TABB70729
Contact Name: Anthony Sanchez
Contact
JPEG
TABB70729_Screws
Apr 16, 2026
JPEG
TABB70729_Product Label
Apr 16, 2026
Timeline
📞
Case Linked Feb 4, 1:25 PM
Case Number:00565301
Subject:URGENT GEHC WO Creation Request
Status:Closed
📋
Work Order Created Feb 4, 1:41 PM
Work Order:WO-01349626
Type:FCO
Priority:PC
🚨32.0 business days
✅
Status: Ready for Release by Mandy NewmanMar 20, 9:19 AM
From:Entered
To:Ready for Release
Duration in Previous:43d 18h
⚠️9.0 business days
👷
▶
2
Technician Assigned Apr 1, 1:08 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Ashley Luman
From:Ready for Release
To:Assigned
Duration in Previous:12d 3h
🗓️
▶
2
Status: Scheduled Apr 1, 2:53 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Ashley Luman
Scheduled For:2026-04-13T12:00:00.000+0000
⚠️9.0 business days
🔧
Status: Tech On Site by Jared HeislerApr 13, 3:23 PM
From:Scheduled
To:Tech On Site
Duration in Previous:12d 0h
⏳4.0 business days
⏱️
▶
2
4x Labor Added Apr 16, 9:25 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by Jared Heisler
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:3d 6h, 0m
⏳4.3 business days
⏱️
▶
2
Labor Added Apr 22, 11:34 AM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:5d 14h
🚨10.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyMay 5, 10:56 AM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:12d 23h
🧾
▶
2
Invoice Created May 5, 11:24 AM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Timothy Amburgey
From:Invoice Pending
To:Invoiced
Duration in Previous:28m
Bottlenecks
Entered
Duration: 31.7 business days (threshold: 4.0 business hours)
Exceeded by 31.2 business days
Scheduled
Duration: 8.6 business days (threshold: 2.0 business days)
Exceeded by 6.6 business days
Tech On Site
Duration: 3.8 business days (threshold: 1.0 business days)
Exceeded by 2.8 business days
Closed
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Ready to Bill
Duration: 10.0 business days (threshold: 1.0 business days)