Parts Prediction
01/12/2026 12:25:38 WF-BATCH
Agent: WIGEORGE Timestamp: 2026-01-12 12:25:30
670029096
VSFLDHIS
VSFLDCL
VSFLDOV
695409005
G8603-60002
____________________
Note
01/12/2026 12:25:37 WF-BATCH
Agent: WIGEORGE Timestamp: 2026-01-12 12:25:30
sales Ron Neikirk ron.neikirk@agilent.com mobile: 360-281-3249
Once the quotation has been accepted, please create a service order, and assign it to the service employee group 98004236
field pm
2/19/2026 CRamen logged email chain between Christopher Goetz and DAntolin with Dustin arriving around 10am and has received and completed training coarse
2/12/2026 CRamen in a logged email Christopher scheduled for Dustin to come Monday 2/23/2026 with arrival around 8am. Christopher will email Dustin (included in email chain to send training video required for access to facility.
2/10/2026 CRamen Logged email requesting Wednesday 2/18/2026 with an arrival window between 9-11am. Placeholder set
2/10/26 lcoonrod
I have all the parts on hand for the service. Please let me know the technicians name and email so we can get the training completed and schedule a visit date.
Thank You,
Chris Goetz
2/5/26 lcoonrod parts have not shipped yet 670029096 CLEANING KIT FOR VACUUM + SPEC TUBE VSFLDHIS HOT ION SOURCE KIT VSFLDCL VS SERIES CALIBRATED LEAK REPLACEMENT VSFLDOV VS SERIES, VALVE BLOCK O-RING KIT 695409005 OIL MECH.VACUUM PUMP 1 LITER CONTAINER G8603-60002 3 Way Valve
🔧Work Performed
No issues found.
Powered down unit to continue PM.
Valve block gaskets replaced, hot ion source assembly and filaments replaced, calibrated leak replaced, 3 way valve replaced.
Powered on unit and entered into fine test mode.
Calibration successful on filaments 1 and 2.
Leak check completed.
Unit is fully operational and was returned to regular service.
⚠️Problem Description
***Technician that goes onsite will need to be setup with training before coming onsite.***
Parts Prediction
01/12/2026 12:25:38 WF-BATCH
Agent: WIGEORGE Timestamp: 2026-01-12 12:25:30
670029096
VSFLDHIS
VSFLDCL
VSFLDOV
695409005
G8603-60002
____________________
Note
01/12/2026 12:25:37 WF-BATCH
Agent: WIGEORGE Timestamp: 2026-01-12 12:25:30
sales Ron Neikirk ron.neikirk@agilent.com mobile: 360-281-3249
Once the quotation has been accepted, please create a service order, and assign it to the service employee group 98004236
field pm
📄Description
VS MR15 Mobile Leak Detector
📞Call Description
VPD Field PM Trade
📧
Email:Re: EMSAR Request for service at Materion Brush Inc (Email to schedule service)
Completed Feb 19, 2026
From: dustin.antolin@emsar.com
To: Christopher.Goetz@materion.com, cramen@emsar.com
Cc: Martin.Swanson@materion.com, Greg.Binkley@materion.com
I will be there at 10AM. Dustin Antolin Field Technician II Phone: (234) 565-1051 dustin.antolin@emsar.com www.emsar.com The information in this e-mail is confidential and may be legally privileged; it is intended solely for the addressee. If you have received this communication in error you are notified that disclosing, copying, distributing or taki
📧
Email: EMSAR Request for service at Materion Brush Inc (Email to schedule service)
Completed Feb 10, 2026
To: christopher.goetz@materion.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Materion Brush Inc (Email to schedule service)
Body:
Hi Christopher Goetz,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Agilent VPD Leak Detector PM
Here’s the location information we have on file:
Location:
Materion Brush Inc
14710 W Portage River South Rd
Elmore, OH 43416
Contact:
Christopher Goetz
(419) 862-4814
We currently ha
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 6, 2026
To: christopher.goetz@materion.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01349988Location: Materion Brush IncAddress: 14710 W Portage River South Rd Elmore, OH 43416Device: MY17430006Problem Description: ***Technician that goes onsite will need to be
Work Order: WO-01349988
Account: AGILENT TECHNOLOGIES (VPD-FIELD)
Customer Case Number: 6008437100
Location: Materion Brush Inc
Address: 14710 W Portage River South Rd, Elmore, OH 43416
Manufacturer:
Model #: G8601A
Serial #: MY17430006
Contact Name: Christopher Goetz
Contact Phone: (419) 862-4814
PDF
HLD PM Checklist A.00 (1)
Feb 5, 2026
PDF
AGILENT CROSSLAB QUOTATION - 3000988740
Feb 5, 2026
PDF
HLD Enhanced PM Checklist A.01 (1)
Feb 5, 2026
PDF
MY17430006 - 2-23
Feb 23, 2026
Timeline
📞
Case Linked Feb 5, 10:29 AM
Case Number:00565648
Subject:6008437100
Status:Closed
📋
▶
3
Work Order Created Feb 5, 5:56 PM
Work Order Created → 6x Parts Added → Status: Awaiting Parts
🔩
6x Parts Added
Type:Parts
Status:Open
Qty:1
📦
Status: Awaiting Parts by Leona Coonrod
From:Entered
To:Awaiting Parts
Duration in Previous:3m
⏳3.7 business days
📅
Status: Ready for Scheduling by Leona CoonrodFeb 10, 3:26 PM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:4d 21h
👷
▶
2
Technician Assigned Feb 10, 4:04 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:37m
⏳3.0 business days
📅
▶
2
Dispatch Scheduled Feb 12, 9:00 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Assigned
To:Scheduled
Duration in Previous:1d 16h
⏳4.9 business days
📅
Dispatch Scheduled by Charles RamenFeb 19, 7:11 AM
Scheduled For:2026-02-23T15:00:00.000+0000
⏳3.0 business days
⏱️
5x Labor Added Feb 23, 5:27 PM
Type:Labor, Travel
Status:Open
Qty:2.5, 3.5, 130
✔️
Status: Completed by Dustin AntolinFeb 23, 5:33 PM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:11d 8h, 0m
📄
Status: Ready to Bill by MICHAEL MCNAMARAFeb 24, 7:24 AM
From:Closed
To:Ready to Bill
Duration in Previous:13h 50m
📨
Status: Invoice Pending by Hannah ShawFeb 24, 10:15 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:14h 50m
⚠️6.2 business days
💰
Status: Invoiced by Hannah ShawMar 4, 8:19 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:7d 22h
⏳2.5 business days
🧾
Invoice Created Mar 6, 8:46 AM
Invoice Number:SM-254816
Bottlenecks
Awaiting Parts
Duration: 3.1 business days (threshold: 3.0 business days)
Exceeded by 1.0 business hours
Assigned
Duration: 2.4 business days (threshold: 4.0 business hours)
Exceeded by 1.9 business days
Scheduled
Duration: 7.0 business days (threshold: 2.0 business days)
Exceeded by 5.0 business days
Closed
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.4 business hours
Ready to Bill
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.3 business hours
Invoice Pending
Duration: 6.2 business days (threshold: 2.0 business days)