38R
SYS-LC-1260II
Contract ends 07/14/2026 repair included
PMPLUS
PM Plus - allows a lamp to be ordered and consumed on a PM if needed. Sometimes a lamp may have been installed recently, so a new lamp is not needed at time of PM. The tech needs to ask the customer these questions when scheduling the PM for a PM PLUS. PM PLUS = UV lamp is included in the service.
G7115A
DEAC615172 1260 Infinity II Diode Array Detector WR
G7116A
DEAEM05605 1260 Infinity II Multicolumn Thermostat
G7167A
DEAGY01522 1260 Infinity II Multisampler
G7112B
DEAE800955 1260 Infinity II Binary Pump
2/19/26 lcoonrod
Agilent is pulling this SO back.
Please assign to Hermilo Solano
ARP to site is 158 miles. Zone 4
⚠️Problem Description
38R
SYS-LC-1260II
Contract ends 07/14/2026 repair included
PMPLUS
PM Plus - allows a lamp to be ordered and consumed on a PM if needed. Sometimes a lamp may have been installed recently, so a new lamp is not needed at time of PM. The tech needs to ask the customer these questions when scheduling the PM for a PM PLUS. PM PLUS = UV lamp is included in the service.
G7115A
DEAC615172 1260 Infinity II Diode Array Detector WR
G7116A
DEAEM05605 1260 Infinity II Multicolumn Thermostat
G7167A
DEAGY01522 1260 Infinity II Multisampler
G7112B
DEAE800955 1260 Infinity II Binary Pump
📄Description
1260 Infinity II Binary Pump
📞Call Description
APR 2026 LC PMPLUS
Timeline
📞
Case Linked Feb 9, 8:38 AM
Case Number:00566486
Subject:6008384853
Status:Closed
📋
▶
3
Work Order Created Feb 9, 8:52 AM
Work Order Created → Status: Ready for Scheduling → Technician Assigned
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona Coonrod
Technician:Hermilo Solano
⚠️8.0 business days
🆕
Status: Entered by Leona CoonrodFeb 19, 9:08 AM
From:Assigned, Entered
To:Entered, Canceled
Duration in Previous:10d 0h, 0m
Bottlenecks
Assigned
Duration: 8.0 business days (threshold: 4.0 business hours)