4/24/26 NatoshaB - adjusted SMC to add PM : PM Defibrillator & synced with LYoder
4/7/26 NatoshaB - Chattered Lawrence for billing assistance. WO in incomplete status and WD look like Labor entries were added manually.
2/11/26 NatoshaB - noticed note below and updated due date for this WO to 3/31/26 & eBT recurring setting.
2/9/2026 CRamen spoke with Dylan and due to conflicts between Dylan and his wifes schedules he requested Wednesday 3/11/2026 with tech arrival between 8-10am.
🔧Work Performed
Stryker Medical - LifePak 15
Serial #: N/A - Asset ID: 13213197
Stryker Medical - LifePak 15
Serial #: 40291843 - Asset ID: 13213196
Stryker Medical - LifePak 15
Serial #: 40304799 - Asset ID: 13213195
Medtronic Incorporated - LIFEPAK 1000
Serial #: 320371500091 - Asset ID: 13213194
Medtronic Incorporated - LIFEPAK 1000
Serial #: 320371500091 - Asset ID: 13213193
Medtronic Incorporated - LIFEPAK 1000
Serial #: 37990684 - Asset ID: 13213192
Medtronic Incorporated - LIFEPAK 1000
Serial #: 37990686 - Asset ID: 13213191
Medtronic Incorporated - LIFEPAK 1000
Serial #: 37484157 - Asset ID: 13213190
AED/Defibrillator Service
https://www.ebiotrack.com/inspection.php?iid=32957
📋
Outbound to +13042092209
Completed Feb 9, 2026
2/9/2026 CRamen spoke with Dylan and due to conflicts between Dylan and his wifes schedules he requested Wednesday 3/11/2026 with tech arrival between 8-10am.
Feb 11, 2026 10:51am
@Charles Ramen Came to check on this and noticed your note re: scheduling in March vs. Feb. I updated the due date and recurring for next year, but can you please ping us when the scheduled month differs from the 'due' month so it doesn't throw off scheduling in the future? 🙏
Thank you!! cc@Lauren Oberg (on my eBT wish list btw)
Apr 7, 2026 4:46pm
@Lawrence Yoder I think this WO requires attention this Thurs or Fri if you can? Not synced and looks like the work details were entered manually. cc @Lauren Oberg
📅
WO-01350578 - Inspection - DD: 03/31/2026 - New Creek - New Creek Volunteer Fire Department
Mar 11, 2026 8:00am – 3:00pm
Work Order: WO-01350578
Account: NEW CREEK VOLUNTEER FIRE DEPARTMENT
Customer Case Number:
Location: New Creek Volunteer Fire Department
Address: 3628 New Creek Hwy, New Creek, WV 26743
Manufacturer:
Model #:
Serial #:
Contact Name: Dylan Keister
Contact Phone: (304) 209-2209
Contact Email: asst
Timeline
📞
Case Linked Feb 9, 12:00 AM
Case Number:00566454
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 9, 1:20 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Erin Martin
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 9, 5:00 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 40m
🗓️
▶
2
Status: Scheduled Feb 9, 5:25 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2026-03-11T12:00:00.000+0000
💵
Expenses Added Feb 10, 7:58 AM
Type:Expenses
Status:Open
Qty:1
🚨20.9 business days
🔧
Status: Tech On Site by Jordan MoceriMar 11, 8:02 AM
From:Scheduled
To:Tech On Site
Duration in Previous:29d 13h
⚠️
Status: Incomplete by Jordan MoceriMar 11, 7:34 PM
From:Tech On Site
To:Incomplete
Duration in Previous:11h 32m
⏳4.6 business days
🚗
▶
2
2x Travel Added Mar 17, 8:47 AM
2x Travel Added → 2x Expenses Added
💵
2x Expenses Added
Type:Expenses
Status:Open
Qty:1
🚨29.0 business days
⏱️
▶
2
12x Labor Added Apr 24, 11:17 AM
12x Labor Added → Status: Closed
🏁
Status: Closed by Ben Saur
From:Incomplete
To:Closed
Duration in Previous:43d 15h
💵
Status: Billing Review by Diane PattonApr 24, 12:15 PM
From:Closed
To:Billing Review
Duration in Previous:56m
📄
Status: Ready to Bill by Diane PattonApr 24, 2:06 PM
From:Billing Review, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1h 51m, 0m
🚨70.0 business days
🧾
Invoice Created Aug 4, 12:33 PM
Invoice Number:SM-260134
Bottlenecks
Scheduled
Duration: 21.2 business days (threshold: 2.0 business days)