Detailed work order timeline, KPIs, and analysis
Advanced Dermatology and Cosmetic Surgery (ADCS) • Virtual Tech - Field Repair • P3
📍 ADCS - 266 Henderson — 861 Coronado Center Dr, Henderson NV, 89052
Feb 9, 2026 → Mar 3, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 9 → Feb 9 | Created | ▶ Running | 0 | 0 / 3 |
| Feb 9 → Feb 10 | Ready for Scheduling | ▶ Running | 1 | 1 / 3 |
| Feb 10 → Feb 12 | Assigned | ▶ Running | 2 | 3 / 3 |
| Feb 12 → Feb 12 | Scheduled | ▶ Running | 0 | 3 / 3 |
| Feb 12 → Feb 12 | Reschedule | ▶ Running | 0 | 3 / 3 |
| Feb 12 → Feb 13 | Entered | ▶ Running | 1 | 4 / 3 |
| Feb 13 → Feb 13 | Ready for Scheduling | ▶ Running | 0 | 4 / 3 |
| Feb 13 → Feb 16 | Assigned | ▶ Running | 0 | 4 / 3 |
| Feb 16 → Feb 23 | Scheduled | ▶ Running | 5 | 9 / 3 |
| Feb 23 → Feb 23 | Incomplete | ▶ Running | 0 | 9 / 3 |
| Feb 23 → Feb 23 | Completed | ▶ Running | 0 | 9 / 3 |
| Feb 23 → Feb 26 | Reschedule | ▶ Running | 3 | 12 / 3 |
| Feb 26 → Mar 3 | Scheduled | ▶ Running | 3 | 15 / 3 |
2-26 Mburris spoke with Candice and set 3-3
2-24 Mburris email sent to POC
2-16 Mburris set up with Megan and set 2-20 10am
2/12/26 AJinerson - Received email from facilitiesrequests@leavittmgt.com requesting the below:
Please ensure all future correspondence related to this request includes ##23871## (including the #s) within the SUBJECT LINE and FacilitiesRequests@leavittmgt.com is included in the TO: or CC: lines.
2/12/26 AJinerson - Returning to Dispatch to correct the address on WO. Per customer, correct address is:
861 Coronado Center Dr. Ste 100 Henderson NV, 89052
2/12/26 AJinerson - Received email back from POC Candice Diaz stating the correct address is:
861 Coronado Center Dr. Ste 100 Henderson NV, 89052
2/12/26 AJinerson - Placing WO back into reschedule status, and sent email back to Candice asking to provide the correct site/address needing this service so we can get this corrected on our end and proceed with scheduling for appropriate technician.
2/12/26 AJinerson - Received email back from Candice stating this location is incorrect, and this repair is for a site in Henderson, Nevada.
2/12/26 AJinerson - Received email back from Candice confirming tech visit for tomorrow morning, 2/13 with arrival between 9am-10am.
2/12/26 AJinerson - Sent email to Candice at email listed below regarding scheduling service. Now offering tech visit on Fri. 2/13 between 9am-10am.
2/12/26 AJinerson - Not listed on WO, but found email for Candice in SMX:
2/12/26 AJinerson - Called site again to follow up and schedule, site was closed. Left another VM regarding scheduling.
2/10/26 AJinerson - Called Candice per special instructions: Point of contact is Candice at (702) 257-7546. No answer, left VM regarding needing to schedule service.
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03115959 | Labor | Open | 1 | $91.00 | Feb 23, 10:05 AM |
| WL-03115960 | Labor | Open | 0.5 | $74.50 | Feb 23, 10:05 AM |
| WL-03115961 | Labor | Open | 1 | $0.00 | Feb 23, 10:05 AM |
| WL-03115962 | Travel | Open | 25 | - | Feb 23, 10:05 AM |
| WL-03115963 | Travel | Open | 25 | - | Feb 23, 10:05 AM |
| WL-03128658 | Labor | Open | 1 | $91.00 | Mar 3, 6:06 PM |
| WL-03128659 | Labor | Open | 1 | $149.00 | Mar 3, 6:06 PM |
| WL-03128660 | Travel | Open | 25 | - | Mar 3, 6:06 PM |