Inspection #: 32790
Asset ID: 13289044
Serial #: 1902010000142
Model: Stryker Medical - 6252 Stair-
Notes: Unit fails PM, due to needed repairs Broken backrest and worn rear wheels Noticeable physical damage on device Parts Needed- Emsar to follow up with quote for needed replacement part. Parts Required (1) - 6250-001-116 - Plastic Backrest (11) - 0025-172-000 - Rivet (2) - 6252-001-114 - Wheel
Product Family
2/11 KSmith -- FSEs are working on PMs for RWJ all month and are completing repairs as they go
🔧Work Performed
Removed and replaced backrest, rivets and rear wheels
Functional tests were performed unit is operating correctly.
🔍Technician Findings
Broken plastic backrest
Worn rear wheels
⚠️Problem Description
Inspection #: 32790
Asset ID: 13289044
Serial #: 1902010000142
Model: Stryker Medical - 6252 Stair-
Notes: Unit fails PM, due to needed repairs Broken backrest and worn rear wheels Noticeable physical damage on device Parts Needed- Emsar to follow up with quote for needed replacement part. Parts Required (1) - 6250-001-116 - Plastic Backrest (11) - 0025-172-000 - Rivet (2) - 6252-001-114 - Wheel
Product Family https://www.ebiotrack.com/workorder.php?wo=71552
📄Description
Stryker 6252 Stair-PRO stair chair
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 10, 2026
To: sarah.blayman@rwjbh.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01350851Location: JCMC EMS HQ Station #5Address: 415 Montgomery Street Jersey City, NJ 07302Device: 6252 Stair-PRO 1902010000142 - TRUCK 75Problem Description: Inspection #: 32790
Asse
📅
WO-01350851 - Repair - 6252 Stair-PRO - Jersey City - JCMC EMS HQ Station #5
Feb 13, 2026 4:00pm – 5:00pm
Work Order: WO-01350851
Account: ROBERT WOOD JOHNSON BARNABAS HEALTH
Customer Case Number:
Location: JCMC EMS HQ Station #5
Address: 415 Montgomery Street, Jersey City, NJ 07302
Manufacturer: Stryker Medical EMS
Model #: 6252 Stair-PRO
Serial #: 1902010000142 - TRUCK 75
Contact Name: Sarah Blayman
Timeline
📞
Case Linked Feb 9, 6:59 PM
Case Number:00566801
Subject:L2 review * No quote needed, total less than $5k
Status:Closed
📋
▶
2
Work Order Created Feb 10, 12:33 PM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Shelby Robinson
From:Entered
To:L2 Screening
Duration in Previous:0m
📦
▶
2
Parts Requested Feb 10, 1:16 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:42m
📅
Status: Ready for Scheduling by Audrey TharpFeb 10, 3:29 PM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:2h 13m
👷
▶
2
Technician Assigned Feb 10, 3:49 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:19m
🔩
4x Parts Added Feb 10, 3:55 PM
Type:Parts, Expenses
Status:Open
Qty:1, 11, 2
🗓️
▶
2
Status: Scheduled Feb 11, 8:17 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-16T21:00:00.000+0000
⏳3.0 business days
📅
Dispatch Scheduled by Kourtney SmithFeb 13, 8:38 AM
Scheduled For:2026-02-13T21:00:00.000+0000
⏱️
▶
2
Labor Added Feb 13, 7:39 PM
Labor Added → Status: Completed
✔️
Status: Completed by Curtis Allen
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:2d 11h, 0m
⏳1.5 business days
📄
▶
2
Status: Ready to Bill Feb 17, 11:49 AM
Status: Ready to Bill → Status: Invoice Pending
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:1m, 0m
🚨99.0 business days
🧾
Invoice Created Jul 8, 4:59 PM
Invoice Number:SM-254182
Bottlenecks
Assigned
Duration: 1.4 business days (threshold: 4.0 business hours)
Exceeded by 7.2 business hours
Scheduled
Duration: 3.0 business days (threshold: 2.0 business days)