Detailed work order timeline, KPIs, and analysis
YesCare • Inspection • PSM
📍 Yescare -Loxley 94030 — 14480 County Road 64, Loxley AL, 36551
Feb 10, 2026 → Jun 29, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 10 → Feb 10 | Created | ▶ Running | 0 | 0 |
| Feb 10 → Apr 28 | Ready for Scheduling | ▶ Running | 54 | 54 |
| Apr 28 → May 1 | Assigned | ▶ Running | 3 | 57 |
| May 1 → May 1 | Entered | ▶ Running | 0 | 57 |
| May 1 → Jun 29 | On Hold | ▶ Running | 39 | 96 |
5/1/26 AJinerson - Clearing tech name and escalating to ASM due to contact non-responsive.
4/30/26 AJinerson - Called secondary contact listed Peggy Gray at 334-730-3802 to see if able to assist w/ scheduling. Left VM regarding scheduling.
4/29/26 AJinerson - Called site back to see if ready to schedule. Spoke with Ms. Ayers who confirmed Elaine is not onsite today, but took my name/number to have her call us back.
4/28/26 AJinerson - Call logged on WO-01350872. Called POC Elaine Champion at number listed. Number went to different Yescare location, but staff confirmed Elaine may still assist with the Yescare Loxley site, she is just not in at the moment. Staff took my name/number to have Elaine call us back to assist w/ scheduling.
(Number goes to Atmore location).
4/24/26 AJinerson - Received teams message from tech sup that we are needing to change schedules of centurion tech for already scheduled work week of 4/27 - 5/1, which will push this WO back further as this will not tie in with new routed trip for week of 5/4 - 5/8. Getting w/ tech sup on when our next available tech to travel would be.
4/23/26 AJinerson - Looking to add to tech route for week of May 4 - May 8.
4/13/26 AJinerson - Per scheduling meeting w/ tech sup MFranks, we do not have centurion cleared tech available to travel and cover these inspections by SLA as HCP techs are already scheduled to cover other work and travel by EOM. We will have to look into routing these for a tech in May.