561- 292-4085
Use this password to access the kiosk: C@LQL!TE
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
This station has not contacted the server in over 24 hours. If it does not contact the server in 8 calendar days, it will be removed from the station locator.
spoke with Katherine, she mentioned she just called in for this issue, and she will reboot, but asked for someone to be dispatched, LED working, no key
2/10/2026jsells
Pharmacy closed for lunch
🔧Work Performed
Replaced the network adapter
🔍Technician Findings
Kiosk plugged in but program froze.
⚠️Problem Description
**Location does not have a key, order a key and leave in the pharmacy when service is complete**
Special Instructions: Please restore network connectivity and confirm full functionality.
561- 292-4085
Use this password to access the kiosk: C@LQL!TE
If swapping out a PC, you would use: miker0me0g0lfech0
There is a mandatory 4 business day timeline in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description. At the completion of the service contact the EMSAR Level II Support team so that they can remotely verify that the kiosk is online and operational.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
This station has not contacted the server in over 24 hours. If it does not contact the server in 8 calendar days, it will be removed from the station locator.
📄Description
Merge KMY Kiosk
📋
Outbound to +15612924085
Completed Feb 10, 2026
spoke with Katherine, she mentioned she just called in for this issue, and she will reboot, but asked for someone to be dispatched, LED working, no key
Work Order: WO-01350897
Account: HIGI LLC
Customer Case Number: SD-334708
Location: Publix 1405
Address: 501 SE 18th Avenue, Boynton Beach, FL 33435
Manufacturer: Merge SH Holdings, Inc.
Model #: KMY8202F
Serial #: KMY-120630950-1113
Contact Name:
Contact Phone:
Contact Email:
Due Date: 2/16/202