2/1/2026 CRamen spoke with Chief Medles ans told him TBracken has parts for both repairs and DAntolin is picking them up Friday. Scheduled repair for Tuesday 2/17/2026 with tech arrival between 8-10am. He also scheduled for Brandon to come by for PMs on Monday 3/9/2026 with arrival times between 8-10am.
2/11/2026 CRamen chattered: @Teddie Bracken according to the WO you have parts for this. How soon could you coordinate with Dustin and get them to him? I need to schedule asap. I see all next week you are on PTO and On Shift. @Dustin Antolin @Lawrence Yoder
🔧Work Performed
Incoming voltage under truck at 13.2v.
Foot end and head end inductive charging boards replaced.
🔍Technician Findings
Trolley and cot are not holding a charge.
Trolley and cot inductive charging boards were not charging either units.
⚠️Problem Description
Q-00032134
Manufacturer: Stryker Medical EMS
Model #: 6390 Power-LOAD
Serial #: 1907012400176
6390-001-147 primary inductive board x2
2 hours labor https://www.ebiotrack.com/workorder.php?wo=71574
📄Description
Stryker 6390 Power-LOAD Fastener System
📋
Outbound to +17403416016
Completed Feb 11, 2026
2/1/2026 CRamen spoke with Chief Medles ans told him TBracken has parts for both repairs and DAntolin is picking them up Friday. Scheduled repair for Tuesday 2/17/2026 with tech arrival between 8-10am. He also scheduled for Brandon to come by for PMs on Monday 3/9/2026 with arrival times between 8-10am.
Feb 11, 2026 10:49am
@Teddie Bracken according to the WO you have parts for this. How soon could you coordinate with Dustin and get them to him? I need to schedule asap. I see all next week you are on PTO and On Shift. @Dustin Antolin @Lawrence Yoder
📅
WO-01351016 - Repair - 6390 Power-LOAD - Marion - Marion Township Fire Department
Feb 17, 2026 10:00am – 2:00pm
Work Order: WO-01351016
Account: MARION TOWNSHIP FIRE DEPARTMENT OH
Customer Case Number:
Location: Marion Township Fire Department
Address: 762 E Center St, Marion, OH 43302
Manufacturer: Stryker Medical EMS
Model #: 6390 Power-LOAD
Serial #: 1907012400176
Contact Name: Ben Meddles
Contact Phone:
Case #00560654 – Marion Twp Fire
Status: Closed | Priority: Standard
Q-00032134
Manufacturer: Stryker Medical EMS
Model #: 6390 Power-LOAD
Serial #: 1907012400176
6390-001-147 primary inductive board x2
2 hours labor
💬Case Comment
Internal Jan 20, 2026 5:25pm
emailed Brandon 2 cases need clairification
Timeline
📞
Case Linked Jan 20, 4:06 PM
Case Number:00560654
Subject:Marion Twp Fire
Status:Closed
🚨17.0 business days
📋
▶
2
Work Order Created Feb 11, 9:04 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 11, 1:56 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:4h 51m
📅
▶
2
Dispatch Scheduled Feb 11, 2:37 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Charles Ramen
From:Assigned
To:Scheduled
Duration in Previous:40m
⏳4.0 business days
🔩
▶
2
3x Parts Added Feb 17, 6:15 PM
3x Parts Added → Status: Completed
✔️
Status: Completed by Dustin Antolin
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:6d 3h, 0m
⏳2.7 business days
📄
▶
2
Status: Ready to Bill Feb 19, 5:52 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳1.8 business days
🧾
Invoice Created Feb 22, 7:30 PM
Invoice Number:SM-254404
Bottlenecks
Scheduled
Duration: 3.5 business days (threshold: 2.0 business days)
Exceeded by 1.5 business days
Closed
Duration: 2.1 business days (threshold: 1.0 business days)