4-21 Mburris email from POC Dorine Ramirez to move the date so tech can pass clearance 5-12 10am
4-20 Mburris called site LM for POC tech hasn't been on site before and needs clearance
2-16 Mburris email from POC to set .......Hi Michael:
That date 4/20 works fine but can we adjust the time to arrive at 10am?
Please advise.
Dorine M. Ramirez
Administrative Assistant
Santa Ana City Jail - Site 0262
62 Civic
Center Plaza
Santa
Ana, CA 92701
PH: 714.245.8178
Cell: 626.626.0249
wellpath
2-12 Mburris email sent to POC
🔧Work Performed
performed annual equipment est and calibration service,service complete
🔍Technician Findings
annual equipment est and calibration service needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
# of pieces: 66
https://www.ebiotrack.com/inspection.php?iid=33022
📋
Inbound from +17142458100
Completed Jun 24, 2026
Dorine called for inspection reports. I emailed 2024/25/26.
📧
Email:RE: [EXT] Work Order request received SANTA ANA JAIL Ref{00DA.93zU:500VU.mRUuT}
Completed Apr 21, 2026
From: DoRamirez@Wellpath.us
To: michael.burris@emsar.com, ryescas@emsar.com
Cc: EFerniz@Wellpath.us
Hi Michael:
May 12 works, just schedule and give us the time. We will follow the permission to enter.
Thank you!
Dorine M. Ramirez
Administrative Assistant
Santa Ana City Jail - Site 0262
62 Civic Center Plaza
Santa Ana, CA 92701
PH: 714.245.8178 – Fax 714-245-8267
wellpath
To hope and healing.
From: Michael Burris <
📋
Outbound to +17142458178
Completed Apr 20, 2026
4-20 Mburris called site LM for POC tech hasn't been on site before and needs clearance
📧
Email: EMSAR Request for service at Wellpath - Santa Ana City Jail - Site 0262
Completed Feb 12, 2026
To: doramirez@wellpath.us
CC:
BCC: michael.burris@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Wellpath - Santa Ana City Jail - Site 0262
Body:
Hi Dorine Ramirez,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Wellpath - Santa Ana City Jail - Site 0262. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 4-20 with an arrival window betwe
📅
WO-01351123 - Inspection - DD: 05/11/2026 - Santa Ana - Wellpath - Santa Ana City Jail - Site 0262
May 12, 2026 1:00pm – 4:00pm
Work Order: WO-01351123
Account: Wellpath LLC
Customer Case Number:
Location: Wellpath - Santa Ana City Jail - Site 0262
Address: 62 Civic Center Plaza, Santa Ana, CA 92701
Manufacturer:
Model #:
Serial #:
Contact Name: Dorine Ramirez
Contact Phone: 714-245-8178
Contact Email: doramire
PDF
Inspection Report 20761 -.pdf
Jun 24, 2026
PDF
Inspection Report 33022 -.pdf
Jun 24, 2026
PDF
Inspection Report 25702 -.pdf
Jun 24, 2026
Timeline
📞
Case Linked Feb 11, 6:00 AM
Case Number:00567306
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
Work Order Created Feb 11, 1:14 PM
Work Order:WO-01351123
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Erin MartinFeb 11, 2:25 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:1h 11m
👷
▶
2
Technician Assigned Feb 12, 12:47 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Michael Burris
From:Ready for Scheduling
To:Assigned
Duration in Previous:22h 21m
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Feb 16, 1:59 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Michael Burris
Scheduled For:2026-04-20T18:00:00.000+0000
🚨45.0 business days
📅
Dispatch Scheduled by Michael BurrisApr 20, 11:33 AM
Scheduled For:2026-04-20T21:00:00.000+0000
📅
Dispatch Scheduled by Michael BurrisApr 20, 2:42 PM
Scheduled For:2026-05-12T17:00:00.000+0000
🚨17.0 business days
⏱️
▶
2
5x Labor Added May 12, 9:16 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Rene Yescas
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:85d 6h, 0m
📄
Status: Ready to Bill by Diane PattonMay 13, 5:06 PM
From:Closed
To:Ready to Bill
Duration in Previous:19h 49m
📨
▶
2
Status: Invoice Pending May 13, 5:33 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:2m
🚨28.8 business days
🧾
Invoice Created Jun 24, 2:30 PM
Invoice Number:SM-261873
Bottlenecks
Ready for Scheduling
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 4.6 business hours
Assigned
Duration: 1.8 business days (threshold: 4.0 business hours)
Exceeded by 1.3 business days
Scheduled
Duration: 61.2 business days (threshold: 2.0 business days)