Detailed work order timeline, KPIs, and analysis
FOUNDCARE HEALTH CENTER • Inspection • PSM
📍 Foundcare North Palm Beach — 840 US Hwy 1 Suite 120, North Palm Beach FL, 33408
Feb 11, 2026 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 11 → Feb 11 | Created | ▶ Running | 0 | 0 |
| Feb 11 → Apr 14 | Ready for Scheduling | ▶ Running | 43 | 43 |
| Apr 14 → Apr 24 | Assigned | ▶ Running | 8 | 51 |
| Apr 24 → Apr 24 | Entered | ▶ Running | 0 | 51 |
| Apr 24 → Aug 14 | On Hold | ▶ Running | 77 | 128 |
4/24/26 AJinerson - Clearing tech name and escalating to ASM due to customer nonresponsive.
4/24/26 AJinerson - Tried calling secondary POC listed, Christina Santiago w/ ext. number 42.
Ext. number did not work.
4/23/26 AJinerson - Email logged on WO-01350880. Sent email to Kathy regarding scheduling the below annual inspection services.
WO-01350880 - FOUNDCARE PEDS NORTH
WO-01362736 - FoundCare Palm Springs
WO-01350881 - Foundcare - Okeechobee Health Center
WO-01351138 - Foundcare North Palm Beach
4/23/26 AJinerson - Call logged on WO-01350880. Called POC Kathy to follow up and schedule below 4 inspection sites. Tried Kathy's ext. Didn't work and was on hold for 7 mins with no answer then call disconnected itself after 7 mins 28 seconds of holding.
WO-01350880 - FOUNDCARE PEDS NORTH
WO-01362736 - FoundCare Palm Springs
WO-01350881 - Foundcare - Okeechobee Health Center
WO-01351138 - Foundcare North Palm Beach
4/14/26 AJinerson - Call logged on WO-01350880. Called POC Kathy to follow up and schedule below 4 inspection sites. Kept trying Kathy's extension, but it kept taking me back through the prompt loop. Chose prompt 0 to speak w/ operator. Operator tried to reach her but no answer, was transferred to her VM and left VM regarding scheduling services
WO-01350880 - FOUNDCARE PEDS NORTH
WO-01362736 - FoundCare Palm Springs
WO-01350881 - Foundcare - Okeechobee Health Center
WO-01351138 - Foundcare North Palm Beach