2/19/26 AJinerson - Discussed w/ ASM to proceed to return PM WO-01329648 to Dispatch for cancelation as business is no longer active at this location/address per below.
2/19/26 AJinerson - Tech went on-site for WO-01351246 for a T&M work order for a technician to visit this site to verify that the business is still active. Tech verified that the building is no longer in use, but business is active at another location. The Higi unit is still on-site but building is shut down/vacant. Chatter to ASM on WO-01329648 on how to proceed w/ the original PM WO for now. Tech working on getting better contact info for this business to see how they want to proceed.
2/12/26 AJinerson - Discussed w/ SUP RBerry, Tech will use this for travel time, but PM will get serviced on actual PM WO. We will schedule for tech to visit on 2/19 first stop to verify if site is active. If tech is able to gain access to site and they allow us to service their PM, tech will service it on WO-01329648.
🔧Work Performed
No work performed
Spoke with Amy from hotline center
Reaching out to locate a point of contact to determine disposition.
Torre Mills likely to respond
🔍Technician Findings
Building where kiosk is located is no longer occupied.
⚠️Problem Description
Follow up to WO-01230525
Create a T&M work order for a technician to visit this site to verify that the business is still active
📄Description
Higi Station WI-FI
Feb 12, 2026 2:41pm
@Cynthia Deville Hi Cynthia - this WO is scheduled for you on Thursday, 2/19 first stop. This is for you to go on-site and verify if this business is still active. If site is active and if you are able to confirm with site to service their PM on their Higi unit while on-site, you will need to do so on WO-01329648.
Please let us know if you have any questions, thank you! CC @Mark Franks @Rhea Berry
Feb 24, 2026 5:52pm
@Cynthia Deville Thanks for sussing this out. Confirming that the Higi unit is living in the old location that is shut down. Do you have an address and POC for the new location?
Feb 25, 2026 11:07am
@Mark Franks Hi Mark, Cynthia verified that this biz location is closed but then indicates that its active in another location building. However she does not provide information as to the new address or a new POC. Reached out but have not heard back. This one is on HIGI hot list.