left voicemail for issue they are having with BP machine 2/12
Closed
the kiosk has power, once they hit the start button for cuff to inflate the unit will shut off
There is a mandatory 4 business days in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
2/18 KKelch- FSE ran out of time to complete, rescheduled to next available.
2/12/2026jsells
the kiosk has power, once they hit the start button for cuff to inflate the unit will shut off
🔧Work Performed
replaced, cuff, pod and power cord. Function tested unit 3 times
🔍Technician Findings
unit out of order not taking bp
⚠️Problem Description
Tech will be shipped replacement pod and cuff and power cord kit to replace on unit.
There is a mandatory 4 business days in which to complete this work. If you have questions or require technical support during the service, call 931-284-4999 and follow the prompts to reach the EMSAR Level II Support team for assistance (Support Hours are Monday-Friday from 8:00 AM EST until 8:00 PM EST). Provide the team member with the Work Order number, location, and problem description.
**ALL NON-EMSAR TECHNICIANS: You must check in from the location as soon as you arrive onsite and before you begin working on the kiosk. Call 931-284-4999 and follow the prompts. If there are any questions about the service expectations, use this opportunity to ask the Level II Support team.**
📄Description
Model 300 with Backboard
📋
Inbound from +18167814900
Completed Feb 12, 2026
customer calling me back with issue of BP machine
📧
Email: R&L Carriers - Pleasant Valley - Repair Visit Request
Completed Feb 11, 2026
From: laura@texasmedical.com
Additional To: dispatch@emsar.com; chris.bakkemo@emsar.com
CC: james@texasmedical.com
BCC:
Attachment:
Subject: R&L Carriers - Pleasant Valley - Repair Visit Request
Body: Hello Emsar Team,
We received a notification that the location listed below is requesting a repair visit. They only stated that the unit was not functioning properly and provided no additional details. Please coordinate with Steve or Zach at 800-685-2440:
LC300-15 300002339<https:/
📅
WO-01351342 - Repair - DD: 02/18/2026 - LC300-15 - Pleasant Valley - R&L Carriers Pleasant Valley
Mar 20, 2026 11:00am – 12:00pm
Work Order: WO-01351342
Account: TEXAS MEDICAL SCREENING
Customer Case Number:
Location: R&L Carriers Pleasant Valley
Address: 8601 Pleasant Valley Road, Pleasant Valley, MO 64068
Manufacturer:
Model #: LC300-15
Serial #: 300002339
Contact Name: Steve or Zach
Contact Phone: 800-685-2440
Contact Em