2/18/26 lcoonrod DO NOT CANCEL THIS WO. need to be assigned to Omar for him to complete and close
returning to dispatch. This should have been a trunk stock WO and sent to tech not L2.
BC 02/18: Awaiting for Higi approval prior to shipping parts.
🔧Work Performed
Was on site for PM on unit and found tower lights burned out. Wo was a training WO for Micheal Russell so conducted replacement of tower LED’s
🔍Technician Findings
Tower lights burnt out need to be replaced
⚠️Problem Description
This should have been a trunk stock WO not a follow up.
Reported issue: Seat is damaged along with LED lights.
Parts being sent: Entire seat with LED lights will be sent to location.
Direction: Tech will replace entire seat assembly and verify all welds from the hinges back to the arm rest too ensure no further damage is on the kiosk and supply pictures after completion of repair to the Work Order.
follow up to WO-01331381
LED ON SEAT NOT WORKING WILL REPLACE SEAT OED LIGHTS
📄Description
Higi Green Kiosk with 4G installed
Feb 17, 2026 9:55pm
@Nicole Floyd @Jessica Foley can you help me out on this one i see Omar has hours on this one but it has not been assigned or parts ordered yet. Is that correct?
@Joseph Whalen
Feb 18, 2026 12:07pm
@Robert Cox Please do not pick this order yet. We are awaiting for Higi's approval.
@Phillip Castillo @Nicole Floyd @Jacob Jones
Feb 18, 2026 2:01pm
Hi @Omar Serrano It looks like you've logged some hours on this WO but this no parts have been shipped nor has this WO been scheduled yet. Could you take a look please to make sure you've logged this time in the correct WO and make any necessary changes ASAP?
Hello, This WO should have been a trunk stock not a follow up. I have corrected the WO and sent a request for the parts order to be cancelled. As soon as the parts order is cancelled, I will put it in RFS. Michael can assign to Omar. Omar will need to complete and close the WO for the repair of the LEDs.