4/13 KKelch called Eliza to schedule for 4/21 between 9 and 11 am. Recording announced that hold time would be over 6 minutes, sent email.
3/2 KKelch called Kiara to schedule for Austin North on 4/8 between 9 and 11 am, Austin South on 4/10 between 9 and 11 am, Houston Aldine on 3/31 between 8 and 10 am, Houston Katy on 3/25 between 11 and 1 pm, Pasadena on 4/17 between 9 and 11 am, Dallas Fort Worth on 4/9 between 11 and 1 pm, Dallas Oak Cliff on 4/17 between 9 and 11 am. Customer confirmed. Call logged on WO-01353291
2/23 Kkelch sent an email to Eliza for scheduling
2/17 KKelch called Eliza to schedule for 4/3 between 9 and 11 am. Left info.
🔧Work Performed
Annual Equipment Electrical Safety Test And Calibration Service
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equipment: 71
https://www.ebiotrack.com/inspection.php?iid=33049
📧
Email:Re: EMSAR Request for service at Suvida Healthcare-Tucson-South
Completed Apr 16, 2026
From: kmontano@suvidahealthcare.com
To: kaitlyn.kelch@emsar.com
Yes, that works for me.
Kiara MontanoReal Estate & Facilities Associatekmontano@suvidahealthcare.comC: 281-235-4076 Out of Office Dates:From: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Thursday, April 16, 2026 3:24 PMTo: Kiara Montano <kmontano@suvidahealthcare.com>Subject: Re: EMSAR Request for service at Suvida Healthcare-Tucson-South WARNING: This email originated outside of Suvida Healthcare. Please be careful opening
📧
Email: EMSAR Request for service at Suvida Healthcare-Austin-South
Completed Apr 13, 2026
To: esantander@suvidahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Suvida Healthcare-Austin-South
Body:
Hi Eliza Santander Arias,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Suvida Healthcare-Austin-South. We’d like to schedule the inspection to ensure everything is in compliance and functioning properly.
We currently have availability on 4/21 with an arrival window between 9 and
📋
Outbound to +15126740670
Completed Apr 13, 2026
4/13 KKelch called Eliza to schedule for 4/21 between 9 and 11 am. Recording announced that hold time would be over 6 minutes, sent email.
📧
Email: EMSAR Request for service at Suvida Healthcare-Austin-South
Completed Feb 23, 2026
To: esantander@suvidahealthcare.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Suvida Healthcare-Austin-South
Body:
Hi Eliza Santander Arias,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Suvida Healthcare-Austin-South. This inspection is due in April, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 4/8 with an arri
📞
Call
Completed Feb 17, 2026
2/17 KKelch called Eliza to schedule for 4/3 between 9 and 11 am. Left info.
Work Order: WO-01351428
Account: Suvida Healthcare
Customer Case Number:
Location: Suvida Healthcare-Austin-South
Address: 500 W. William Cannon Dr., Suite 400, Austin, TX 78745
Manufacturer:
Model #:
Serial #:
Contact Name: Eliza Santander Arias
Contact Phone: 512-674-0670
Contact Email: esanta
Timeline
📞
▶
3
Case Linked Feb 12, 3:17 PM
Case Linked → Work Order Created → Status: Ready for Scheduling
📋
Work Order Created
Work Order:WO-01351428
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 13, 9:10 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:17h 49m
🚨11.0 business days
🗓️
▶
2
Status: Scheduled Mar 2, 10:51 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-04-10T14:00:00.000+0000
🚨23.0 business days
🔄
Status: Reschedule by Kaitlyn KelchApr 1, 9:36 AM
From:Scheduled
To:Reschedule
Duration in Previous:29d 21h
🚨12.0 business days
📅
▶
2
Dispatch Scheduled Apr 16, 4:27 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kaitlyn Kelch
From:Reschedule
To:Scheduled
Duration in Previous:15d 6h
⏳4.9 business days
🔧
Status: Tech On Site by Anthony WirthApr 22, 8:58 AM