Travel Zone 2
Dispatch Type Maintenance Email govchoice@yahoo.com
PROBLEM SUMMARY
PM NWD
ADDITIONAL NOTES
Secondary Contact: Michelle Mcannally - PM Service Requirements: Tech to follow the checklist that is sent in the PM Kit.
Tech needs to show up on site with the proper supplies. Tech needs to submit to Midmark completed/signed checklist. Tech
should also leave a copy of completed checklist with Customer. For assistance, troubleshooting, or parts identification, contact
Veterinary Tech Service at 844-856-1232, option 4. Thank you! For assistance, troubleshooting, or parts identification, contact
Veterinary Tech Service at 844-856-1232, option 4. Thank you!
2/17 MOwens Called and spoke to Michelle since Emily was not working today. Told Michelle that the parts will deliver tomorrow around 1pm. Schedule the visit between 1-3pm since he will already be in the Huntsville area. She said that will work for her.
Your shipment
1ZE444250370589858
Estimated delivery
Tomorrow, February 18, between 1:00 P.M. - 3:00 P.M
2/16/26 AJinerson - No eta available yet as of 3PM EST.
2/16/26 lcoonrod
Currently, we are not able to provide the tracking details.
Waybill (Tracking #): 1ZE444250370589858
Order No: 755412
Customer PO No: SR1538362
Customer: Huntsville Pet Vet
Service Request NO: 1538362
Ship To Name: Huntsville Pet Vet
Ship To Address: 3415 Governors Dr SW
Ship To City/State: Huntsville, AL 35805-3635
Waybill (Tracking #): 1ZE444250370589858
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 16-FEB-2026
LINE NO: 1.1 QTY: 1 ITEM: 002-10721-00 SERIAL #: DESCRIPTION: EXTENDED PERIODIC MAINTENANCE KIT, VET PRO 1000
2/13/26 AJinerson - Called site to let them know that Midmark shipping parts out and we will follow up to schedule once we have ETA/tracking info. Spoke with Michelle and let her know this.
2/13/26 AJinerson - Teams message to East District to see if nearest EMSAR tech could cover this once we get tracking/ETA on parts. Confirmed w/ tech sup to assign to MSwingle.
2/13/26 lcoonrod
left message with Elizabeth (Emily not in yet). Gave her the WO # and that someone will be contacting them.
🔧Work Performed
I completed a PM on unit following MidMarks instructions for a PM. I tested all the functions of the Unit. Scaler LED is not working, and the water/air is leaking from the straw going into the hand piece. I notified staff of my finding and will decide whether or not they want to have these repaired at a later date.
🔍Technician Findings
I arrived on site to do a PM on Vetpro 1000.
⚠️Problem Description
Travel Zone 2
Dispatch Type Maintenance Email govchoice@yahoo.com
PROBLEM SUMMARY
PM NWD
ADDITIONAL NOTES
Secondary Contact: Michelle Mcannally - PM Service Requirements: Tech to follow the checklist that is sent in the PM Kit.
Tech needs to show up on site with the proper supplies. Tech needs to submit to Midmark completed/signed checklist. Tech
should also leave a copy of completed checklist with Customer. For assistance, troubleshooting, or parts identification, contact
Veterinary Tech Service at 844-856-1232, option 4. Thank you! For assistance, troubleshooting, or parts identification, contact
Veterinary Tech Service at 844-856-1232, option 4. Thank you!
📄Description
Midmark VetPro 1000 (Series) Mobile Delivery System (8000-001, 8000-002, 8000-003, 8000-004, 8000-005, 8000-006,8000-006S, 8000-007, 8000-007S, 8000-008, 8000-008S)
📋
Outbound to +12565342241
Completed Feb 17, 2026
Called and spoke to Michelle since Emily was not working today. Told Michelle that the parts will deliver tomorrow around 1pm. Schedule the visit between 1-3pm since he will already be in the Huntsville area. She said that will work for her.
📋
Outbound to +12565342241
Completed Feb 13, 2026
2/13/26 AJinerson - Called site to let them know that Midmark shipping parts out and we will follow up to schedule once we have ETA/tracking info. Spoke with Michelle and let her know this.
📋
Outbound to +12565342241
Completed Feb 13, 2026
left message with Elizabeth (Emily not in yet). Gave her the WO # and that someone will be contacting them.
📅
WO-01351544 - Preventive Maintenance - VetPro 1000 (Series) - Huntsville - Huntsville Pet Vet
Feb 18, 2026 1:30pm – 4:00pm
Work Order: WO-01351544
Account: MIDMARK
Customer Case Number: SR 1538362
Location: Huntsville Pet Vet
Address: 3415 Governors Dr SW, Huntsville, AL 35805
Manufacturer: Midmark Medical
Model #: VetPro 1000 (Series)
Serial #: V2067878
Contact Name: Emily Wilbourn
Contact Phone: 12565342241
Contact Em
PDF
00568037 SRA
Feb 13, 2026
JPG
Long Image 2-18-26 19.37.15
Feb 18, 2026
JPG
Long Image 2-18-26 19.38.03
Feb 18, 2026
Timeline
📞
Case Linked Feb 12, 4:02 PM
Case Number:00568037
Subject:Maintenance
Status:Closed
📋
▶
2
Work Order Created Feb 13, 9:26 AM
Work Order Created → Parts Added
🔩
Parts Added
Type:Parts
Status:Open
Qty:1
📅
Status: Ready for Scheduling by Leona CoonrodFeb 13, 9:32 AM
From:Entered
To:Ready for Scheduling
Duration in Previous:6m
👷
▶
2
Technician Assigned Feb 13, 11:47 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From:Ready for Scheduling, Assigned
To:Assigned, Awaiting Parts - Customer
Duration in Previous:2h 15m, 0m
⏳1.0 business days
📅
Status: Ready for Scheduling by Leona CoonrodFeb 16, 1:27 PM