Needs keys for fridge accucold ars12pv456-ars12pv https://www.ebiotrack.com/workorder.php?wo=71689
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Mar 14, 2026
To: kberry19@centerwell.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01351646Location: Centerwell - ColumbiaAddress: 2738 Decker Blvd Columbia, SC 29206Device: Problem Description: Needs keys for fridge accucold ars12pv456-ars12pv https://www.ebiotrack.c
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Email: Update: Awaiting Parts for Your Work Order
Completed Mar 7, 2026
To: kberry19@centerwell.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01351646Location: Centerwell - ColumbiaAddress: 2738 Decker Blvd Columbia, SC 29206Device: Problem Description: Needs keys for fridge accucold ars12pv456-ars12pv https://www.ebiotrack.c
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 28, 2026
To: kberry19@centerwell.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01351646Location: Centerwell - ColumbiaAddress: 2738 Decker Blvd Columbia, SC 29206Device: Problem Description: Needs keys for fridge accucold ars12pv456-ars12pv https://www.ebiotrack.c
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 21, 2026
To: kberry19@centerwell.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01351646Location: Centerwell - ColumbiaAddress: 2738 Decker Blvd Columbia, SC 29206Device: Problem Description: Needs keys for fridge accucold ars12pv456-ars12pv https://www.ebiotrack.c
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 14, 2026
To: kberry19@centerwell.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01351646Location: Centerwell - ColumbiaAddress: 2738 Decker Blvd Columbia, SC 29206Device: Problem Description: Needs keys for fridge accucold ars12pv456-ars12pv https://www.ebiotrack.c
Timeline
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▶
4
Case Linked Feb 13, 2:07 PM
Case Linked → Work Order Created → Parts Requested → Status: Awaiting Parts
📋
Work Order Created
Work Order:WO-01351646
Type:Virtual Tech - Drop Shipment
Priority:PC
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Parts Requested
Order:00090373
Status:Closed
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Status: Awaiting Parts by Derek Reynolds
From:Entered
To:Awaiting Parts
Duration in Previous:0m
📦
Parts Requested Feb 13, 3:51 PM
Order:00090384
Status:Closed
🚨17.0 business days
🔩
2x Parts Added Mar 10, 12:16 PM
Type:Parts, Expenses
Status:Open
Qty:1
⚠️8.0 business days
🔩
▶
2
2x Parts Added Mar 19, 8:53 AM
2x Parts Added → Status: L2 Review
👀
Status: L2 Review by Melissa Barrett
From:Awaiting Parts
To:L2 Review
Duration in Previous:33d 17h
👷
▶
2
Technician Assigned Mar 19, 2:00 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Gavin Poole
From:L2 Review, Assigned, Completed
To:Assigned, Completed, Closed
Duration in Previous:5h 7m, 0m
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Mar 23, 12:42 PM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-257268
Bottlenecks
Awaiting Parts
Duration: 23.6 business days (threshold: 3.0 business days)
Exceeded by 20.6 business days
Closed
Duration: 2.7 business days (threshold: 1.0 business days)