Detailed work order timeline, KPIs, and analysis
ESCONDIDO FIRE DEPARTMENT • Repair • P7
📍 Escondido Fire Dept. - Station 1 Quincy St. — 310 North Quince St., Escondido CA, 92025
Feb 13, 2026 → Mar 28, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 13 → Feb 13 | Created | ▶ Running | 0 | 0 / 7 |
| Feb 13 → Feb 13 | L2 Screening | ▶ Running | 0 | 0 / 7 |
| Feb 13 → Feb 16 | Awaiting Parts | ⏸ Paused | 0 | — |
| Feb 16 → Feb 16 | Ready for Scheduling | ▶ Running | 0 | 0 / 7 |
| Feb 16 → Feb 24 | Assigned | ▶ Running | 6 | 6 / 7 |
| Feb 24 → Mar 12 | On Hold | ▶ Running | 12 | 18 / 7 |
| Mar 12 → Mar 12 | Ready for Scheduling | ▶ Running | 0 | 18 / 7 |
| Mar 12 → Mar 12 | Assigned | ▶ Running | 0 | 18 / 7 |
| Mar 12 → Mar 14 | Scheduled | ▶ Running | 1 | 19 / 7 |
3/25/26 CDempsey- Reminded tech to close Serviced wo's.
03/23/26 CDempsey- contacted Rene via text regarding closing this Serviced wo.
3/12/26 RBerry- Per text from technician, he scheduled this WO with Tommy Queen for 3/13/26 at 6:30AM. Placed WO on calendar.
3/12/26 RBerry- Placed WO into RFS. Wo should not have been on hold. Found that parts delivered to tech on 3/3/26. Updated delay code to ASC related. Updated due date
3/12/26 Rberry- Received text message from Rene Yescas stating he scheduled with this site for today. States the contact will be onsite today. Responded to Rene asking if this can be scheduled for another day because the customer I had scheduled for today I can't reach to reschedule and their WOs are urgent.
f/u case notes: @Rene Yescas I am working with Tech support You are missing three components to this. All of our stock is missing these. Once I get those parts I will see if we have them in stock and get them sent to you.
Rene Yescas -Yes missing upper diagonal legs left and right,and entire lower diagonal and vertical legs and frame with spring,normally all parts are in one box and not broken up.
@Rene Yescas we do not have them, I leveled this up to @Keith Canterbury - this is for parts order 0800659
Mike let’s hold off on trying to schedule Escondido fire,I have not received the leg kit all I received was a small box with hardware,there’s been a goof up somewhere,may someone please work on shipping me the correct parts leg kit part number 0800659,all please advise
RY 2-24-26 may someone please work on sending the correct parts,part number 0800659 pro 28 z leg kit complete,all i received was a small box with some hardware inside.2-23 Mbuuris email sent to POC
2-23 Mbuuris email sent to POC
02/13/2026 EMartin updated Q-00032546 placed into L2 for parts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03107168 | Parts | Open | 1 | $3,745.00 | Feb 16, 12:49 PM |
| WL-03107169 | Expenses | Open | 1 | $0.00 | Feb 16, 12:49 PM |
| WL-03144383 | Labor | Open | 1.5 | $0.00 | Mar 13, 9:17 PM |
| WL-03144384 | Labor | Open | 2 | $0.00 | Mar 13, 9:17 PM |
| WL-03144385 | Labor | Open | 1.5 | $0.00 | Mar 13, 9:17 PM |
| WL-03144386 | Travel | Open | 75 | $0.00 | Mar 13, 9:17 PM |
| WL-03144387 | Travel | Open | 75 | $0.00 | Mar 13, 9:17 PM |