6/7/26 RBerry- Updated delay code to ASC related. There is no reason listed as to why WO was scheduled past due date.
4/6 KKelch scheduled per logged email from Kaleb
4/6 KKelch sent Kaleb an email for scheduling
3/27 KKelch placed on hold due to 3 failed attempts to schedule
3/23 KKelch sent Travis an email for scheduling
3/16 KKelch sent Travis an email for scheduling
2/23 KKelch called Travis back to schedule for 4/6 between 9 and 11 am. He advised me to reach out to 346-977-4912
2/23 KKelch called Travis to schedule for 4/6 between 9 and 11 am.
🔧Work Performed
- Inspected equipment found in every exam room
- inspected equipment found in labs
- inspected equipment found in nurse stations
- inspected equipment found in hallways
- inquired of staff where any other equipment might be found
- confirmed with staff that all equipment that is in use has been inspected
- informed staff if any equipment is later found, or pulled from storage, or received from another location, it will require a miscellaneous equipment inspection on a new work order
🔍Technician Findings
Normal equipment conditions
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
13 Pcs
https://www.ebiotrack.com/inspection.php?iid=33085
📧
Email:Re: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Completed Apr 6, 2026
From: kaleb.harrington@internationalsos.com
To: kaitlyn.kelch@emsar.com
Good Morning Kaitlyn, Is there any way we can schedule this sooner by chance? If not, I understand. The site contact will be Misty Kicak (409) 926-2693. Get Outlook for iOSFrom: Kaitlyn Kelch <kaitlyn.kelch@emsar.com>Sent: Monday, April 6, 2026 9:09 AMTo: Kaleb Harrington <kaleb.harrington@internationalsos.com>Subject: EMSAR Request for service at McDermott Golden Pass Laydown Yard CAUTION: Kindly be advised that th
📧
Email: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Completed Apr 6, 2026
To: kaleb.harrington@internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Body:
Hi Kaleb Harrington,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at McDermott Golden Pass Laydown Yard. This inspection is due in May, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 5/5 with
📧
Email: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Completed Mar 23, 2026
To: travis.vinton@ms.internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Body:
Hi Travis Vinton,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at McDermott Golden Pass Laydown Yard. This inspection is due in April, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 4/23 with
📧
Email: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Completed Mar 16, 2026
To: travis.vinton@ms.internationalsos.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at McDermott Golden Pass Laydown Yard
Body:
Hi Travis Vinton,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at McDermott Golden Pass Laydown Yard. This inspection is due in April, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 4/6 with a
📋
Outbound to +15126368522
Completed Feb 23, 2026
2/23 KKelch called Travis back to schedule for 4/6 between 9 and 11 am. He advised me to reach out to 346-977-4912
📋
Outbound to +15126368522
Completed Feb 23, 2026
2/23 KKelch called Travis to schedule for 4/6 between 9 and 11 am.
Work Order: WO-01351835
Account: INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore
Customer Case Number:
Location: McDermott Golden Pass Laydown Yard
Address: 4200 Barge Dock Rd., Baytown, TX 77523
Manufacturer:
Model #:
Serial #:
Contact Name: Kaleb Harrington
Contact Phone: 225-681
Timeline
📞
Case Linked Feb 16, 6:01 AM
Case Number:00568546
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 16, 11:30 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:1m
⏳1.0 business days
👷
▶
2
Status: Assigned Feb 17, 1:57 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Kaitlyn Kelch
Technician:a0h8Y00000JTAMGQA5, Arturo Diaz
🚨29.0 business days
🆕
Status: Entered by Kaitlyn KelchMar 27, 1:59 PM
From:Assigned, Entered
To:Entered, On Hold
Duration in Previous:37d 23h, 0m
⏳2.0 business days
📅
▶
3
Status: Ready for Scheduling Mar 30, 3:57 PM
Status: Ready for Scheduling → Technician Assigned → Status: Assigned
👷
Technician Assigned by Kaitlyn Kelch
Technician:Arturo Diaz
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:4m
⚠️6.0 business days
🗓️
▶
2
Status: Scheduled Apr 6, 10:47 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-05-05T14:00:00.000+0000
🚨22.0 business days
🔧
▶
2
Status: Tech On Site May 5, 10:07 AM
Status: Tech On Site → 3x Labor Added
⏱️
3x Labor Added
Type:Labor, Travel
Status:Open
Qty:1.5, 70, 50
⏱️
2x Labor Added May 5, 11:46 AM
Type:Labor
Status:Open
Qty:2, 1
🚗
▶
2
Status: Tech Off Site May 5, 9:24 PM
Status: Tech Off Site → Status: Completed
✔️
Status: Completed by Arturo Diaz
From:Tech Off Site
To:Completed
Duration in Previous:2m
🏁
Status: Closed by Arturo DiazMay 5, 9:43 PM
From:Completed
To:Closed
Duration in Previous:16m
⏳2.3 business days
📄
Status: Ready to Bill by Diane PattonMay 7, 10:29 AM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 12h, 0m
🚨21.0 business days
🧾
Invoice Created Jun 7, 10:17 PM
Invoice Number:SM-261218
Bottlenecks
Assigned
Duration: 28.6 business days (threshold: 4.0 business hours)
Exceeded by 28.1 business days
Assigned
Duration: 5.5 business days (threshold: 4.0 business hours)
Exceeded by 5.0 business days
Scheduled
Duration: 22.0 business days (threshold: 2.0 business days)
Exceeded by 20.0 business days
Tech On Site
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.4 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)