Zone 1
WD No function - base is stuck all the way down on the skid
ADDITIONAL NOTES
IF possible, please service this unit the same day as SR 1533620. For assistance, troubleshooting, or parts identification,
contact Medical Tech Service at 844-856-1230. Thank you!
Order No: 755820
Customer PO No: SR1539134
Customer: Midmark No Charge
Service Request NO: 1539134
Ship To Name: Henry Schein Inc
Ship To Address: 115 Moonachie Ave Unit C
Ship To City/State: MOONACHIE, NJ 07074
Waybill (Tracking #): 1ZE444250347481007
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 16-FEB-2026
LINE NO: 1.1 QTY: 12 ITEM: 053-0752-00 SERIAL #: DESCRIPTION: SNAP ON GLIDE
2/16 KSmith -- Scheduled for 2/18 with Raul on WO-01349954. 9-11am
2/16/26 SReich - Spoke to Raul, gave him the WO # and told him someone would be reaching out to schedule.
🔧Work Performed
2-11 dt
On arrival.. parking was very difficult! Parking garages seem to be closed not allowing people in. After finally getting upstairs to the doctor's offices.. staff member walked me around and could not find the exam table. They suggest that I go across the to another office.. after some time in that office, I called raul.. Raul stated that I was in the wrong location completely. Customer address is the delivery address.. I'm supposed to be at what appears to be Henry shines Warehouse in moonachie New jersey. Advised Courtney and Shawn of the address mishap.
2-18 dt
Confirmed shrouds fell off.
Was able to reassemble shrouds without any issue. All spacers and guides are intact and installed. No issues with base or backrest function. Unit now passes functional testing and has been returned to service.
🔍Technician Findings
2-11 dt
On arrival.. parking was very difficult! Parking garages seem to be closed not allowing people in. After finally getting upstairs to the doctor's offices.. staff member walked me around and could not find the exam table. They suggest that I go across the to another office.. after some time in that office, I called raul.. Raul stated that I was in the wrong location completely. Customer address is the delivery address.. I'm supposed to be at what appears to be Henry shines Warehouse in moonachie New jersey. Advised Courtney and Shawn of the address mishap.
2-18 dt
Confirmed shrouds fell off.
Was able to reassemble shrouds without any issue. All spacers and guides are intact and installed. No issues with base or backrest function. Unit now passes functional testing and has been returned to service.
⚠️Problem Description
Zone 1
WD No function - base is stuck all the way down on the skid
ADDITIONAL NOTES
IF possible, please service this unit the same day as SR 1533620. For assistance, troubleshooting, or parts identification,
contact Medical Tech Service at 844-856-1230. Thank you!