4/10/26 NatoshaB - Cancelling. WO Performed on WO-01352279
3/20/26 DPatton - does this WO need to be Rescheduled? Tech has travel & wait time on the WO (work Performed says NONE and no work details in EBT)
Hillsborough – 120 Stryker Lane, Suite 506-507, Hillsborough
South Plainfield – 1 S Plainfield Avenue, South Plainfield
🔧Work Performed
NONE
🔍Technician Findings
NONE
⚠️Problem Description
Semi-Annual Equipment PM
# of pieces: 2
https://www.ebiotrack.com/inspection.php?iid=33101
Mar 17, 2026 7:57am
@Darrell Hope Go ahead and close this one. Curtis will likely finish up these locations today @Shawn Rogers
Timeline
📞
Case Linked Feb 17, 12:00 AM
Case Number:00568991
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 17, 9:33 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Erin Martin
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 17, 12:10 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:2h 37m
🚨18.0 business days
🗓️
▶
2
Status: Scheduled Mar 12, 4:14 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-16T16:00:00.000+0000
⏳3.0 business days
⏱️
▶
2
5x Labor Added Mar 16, 6:11 PM
5x Labor Added → Status: Reschedule
🔄
Status: Reschedule by Darrell Hope
From:Scheduled
To:Reschedule
Duration in Previous:4d 1h
🗓️
▶
2
Status: Scheduled Mar 17, 7:57 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-03-17T20:00:00.000+0000
✔️
Status: Completed by Darrell HopeMar 17, 7:23 PM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:11h 26m, 1m
⏳3.6 business days
💵
Status: Billing Review by Diane PattonMar 20, 12:56 PM
From:Closed
To:Billing Review
Duration in Previous:2d 17h
🚨16.0 business days
🚫
Status: Canceled by Natosha BeierschmittApr 10, 4:23 PM
From:Billing Review
To:Canceled
Duration in Previous:21d 3h
Bottlenecks
Assigned
Duration: 17.9 business days (threshold: 4.0 business hours)
Exceeded by 17.4 business days
Scheduled
Duration: 2.5 business days (threshold: 2.0 business days)
Exceeded by 3.8 business hours
Closed
Duration: 3.1 business days (threshold: 1.0 business days)
Exceeded by 2.1 business days
Billing Review
Duration: 15.9 business days (threshold: 2.0 business days)