Inspection: Annual Equipment Electrical Safety Test And Calibration Service
110 pieces
https://www.ebiotrack.com/inspection.php?iid=33107
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
4/10 KSmith -- Scheduled for 4/22 with Jessica. 9-11am. Site does not want to reschedule due to already being rescheduled previously
4/10 KSmith -- Followed up with Jessica to reschedule for 4/22
4/9 KSmith -- Followed up with Jessica to reschedule for 4/10
4/8 KSmith -- Followed up with Jessica to reschedule for 4/10
4/7 KSmith -- Need to reschedule due to repairs. Sent email to reschedule for 4/10
2/23 KSmith -- Scheduled for 4/9 with Jessica. 9-11am
2/20 KSmith -- Sent email to schedule for 4/9
🔧Work Performed
Completed annual inspection all work documented in ebiotrack S.O #: 256-16368-33107.
🔍Technician Findings
Completed annual inspection all work documented in ebiotrack S.O #: 256-16368-33107.
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
110 pieces
https://www.ebiotrack.com/inspection.php?iid=33107
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📧
Email:Re: [EXTERNAL] Oak Street Health - University Ave -- EMSAR Inspection -- WO-01352308
Completed Apr 10, 2026
From: jessica.pena@oakstreethealth.com
To: ksmith@emsar.com
Thanks Kourtney!
Have a great weekend. 🤗
TEAM WORK MAKES THE DREAM WORK!
Jessica Pena | Practice Manager| c. 929-434-9232
| Bronx-NY-2| University Ave www.oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86N2EyNjhkNjA0NmI4MzRmMmY2ODE5NzA5NWZkNGZmY2U6Nzo2MzhiOjZiNWJhOTc0MjE1OTZiM2Q3NmE1OTYyZGNmMTUwODU2ZWJlNWEwYmFmOTI0NjU1YjdhNWE3YWEwNDA0NTBmNDU6aDpUO
📧
Email:Re: [EXTERNAL] Oak Street Health - University Ave -- EMSAR Inspection -- WO-01352308
Completed Apr 10, 2026
From: jessica.pena@oakstreethealth.com
To: ksmith@emsar.com
Hello Kourtney,
My apologies for the delay. I am on PTO until Monday and decided to catch up today. Yes we can schedule for 4/22.
TEAM WORK MAKES THE DREAM WORK!
Jessica Pena | Practice Manager| c. 929-434-9232
| Bronx-NY-2| University Ave www.oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86ZGZkODgyZTk4MWU4OTYyZTA5MGZmYTQ5YjM3NjVhZWI6Nzo3Mjg5OmM2Zj
📧
Email:Re: [EXTERNAL] Oak Street Health - University Ave -- EMSAR Inspection -- WO-01352308
Completed Feb 23, 2026
From: jessica.pena@oakstreethealth.com
To: ksmith@emsar.com
Hello,
April 9th works for the inspection.
Thank you,
TEAM WORK MAKES THE DREAM WORK!
Jessica Pena | Practice Manager| c. 929-434-9232
| Bronx-NY-2| University Ave www.oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86MzUxYzM1NmNkMjYxNDA4YTlhMzlkYjA0YTk3ZjFlZWM6Nzo3NDhkOmI3OGMyNDM4ZjUyNzU4OTk1MGJiNzQyM2Y4MjQ3ODAzZjg3OTJjZDk4ZjExZTgyOTNmNTZjMzY3M2Uy
📧
Email: Oak Street Health - University Ave -- EMSAR Inspection -- WO-01352308
Completed Feb 20, 2026
To: jessica.pena@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Oak Street Health - University Ave -- EMSAR Inspection -- WO-01352308
Body:
Hi Jessica,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Oak Street Health - University Ave located at 1953 University Ave?
If not, would you have the contact information of the person I need to speak with?
If you ar
📅
WO-01352308 - Inspection - DD: 4/30/2026 - - Bronx - Oak Street Health - University Ave
Apr 22, 2026 9:00am – 5:00pm
Work Order: WO-01352308
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - University Ave
Address: 1953 University Ave., Bronx, NY 10453
Manufacturer:
Model #:
Serial #:
Contact Name: Jessica Pena
Contact Phone: 9294349232
Contact Email: jessica.pena@oakstreethealth.c
Timeline
📞
Case Linked Feb 17, 6:00 AM
Case Number:00569013
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 17, 10:23 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Feb 20, 12:08 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:3d 1h
⏳2.0 business days
🗓️
▶
2
Status: Scheduled Feb 23, 7:53 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-04-09T13:00:00.000+0000
🚨32.0 business days
🔄
Status: Reschedule by Kourtney SmithApr 7, 3:14 PM
From:Scheduled
To:Reschedule
Duration in Previous:43d 6h
⏳4.0 business days
📅
▶
2
Dispatch Scheduled Apr 10, 9:33 AM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Kourtney Smith
From:Reschedule
To:Scheduled
Duration in Previous:2d 18h
⚠️9.0 business days
🔧
Status: Tech On Site by Mohamed ShareedApr 22, 9:41 AM
From:Scheduled
To:Tech On Site
Duration in Previous:12d 0h
🔩
7x Parts Added Apr 22, 6:03 PM
Type:Parts, Labor, Travel
Status:Open
Qty:2, 0.75, 5.25, 4
✔️
▶
2
Status: Completed Apr 22, 6:09 PM
Status: Completed → Status: Closed
🏁
Status: Closed by Mohamed Shareed
From:Completed
To:Closed
Duration in Previous:1m
📄
Status: Ready to Bill by Diane PattonApr 23, 12:27 PM
From:Closed
To:Ready to Bill
Duration in Previous:18h 16m
⚠️7.0 business days
📨
Status: Invoice Pending by Diane PattonMay 1, 5:10 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:8d 4h
🧾
▶
2
Invoice Created May 1, 5:33 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:23m
Bottlenecks
Ready for Scheduling
Duration: 4.0 business days (threshold: 1.0 business days)
Exceeded by 3.0 business days
Assigned
Duration: 1.9 business days (threshold: 4.0 business hours)
Exceeded by 1.4 business days
Scheduled
Duration: 32.0 business days (threshold: 2.0 business days)
Exceeded by 30.0 business days
Reschedule
Duration: 3.6 business days (threshold: 2.0 business days)
Exceeded by 1.6 business days
Scheduled
Duration: 9.0 business days (threshold: 2.0 business days)
Exceeded by 7.0 business days
Closed
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.8 business hours
Ready to Bill
Duration: 6.9 business days (threshold: 1.0 business days)