How will higi connect to the internet: Wifi
Ship Date:
Delivery Date: 4/14/26
Installation Date: 4/15/2026
Additional Info or special requirements
Flora Blumin (off-site) cell 941-777-4906
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Grand Opening 4/23/26
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
Link to the Work Instruction, required checklist on page 5
https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Forms/AllItems.aspx?id=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green%2FWI%2DST%2D345%20Higi%20Green%20Installation%20Process%2Epdf&parent=%2FSOPs%20and%20Work%20Instructions%2FHigi%20%26%20Legacy%20Kiosk%20Group%2FHigi%20Green&p=true&ct=1724684970563&or=Teams%2DHL&ga=1
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
5/13/26 AJinerson - Per chatter from ASM NFloyd, the correct installation date per HIGI is June 3, 2026.
5/12/26 AJinerson - Called Flora at 941-777-4906 to confirm tech visit for Tues. 6/2 with eta between 930am-1130am.
Flora said per an email from Higi/Paige Proctor, their delivery date is 6/2/26 and install date will be 6/3/26.
Will send message to team regarding this as well - See chatter for more detail.
Ready Date 5/27/2026 BA
2/26/26 lcoonrod
updated CF-83020 PUBLIX 2108
Hello All,
This has moved out.
Changes are in green.
Installation Date: 6/2/2026
Grand Opening 6/3/2026
🔧Work Performed
Removed wrapping and took off pallet to place in designated location, lowered levelers to lock in place. Logged into kiosk to make sure all recommended settings were correct, also logged into Higi account to perform self test and make sure online. Used power cord from trunk stock due to power cord missing. Contacted L2 support to deploy kiosk.
🔍Technician Findings
Kiosk already on floor still on pallet with cardboard cover already taken off, power cord missing.
⚠️Problem Description
Special Instructions: Flora Blumin (off-site) cell 941-777-4906
Use a 2014 refurbished unit.
Delivery is standard retail Dock to Dock.
Refer to HWI-0022 Publix Convert to WIFI process. Open Publix Network, so no password required.
How will higi connect to the internet: Wifi
(updated 5/13/26)
Delivery Date: 6/2/26
Installation Date: 6/3/2026
Grand Opening 6/11/26
Link to the Work Instruction, required checklist on page 5
WI-ST-345 Higi Green Installation Process.pdf
Technician MUST check out with a call to EMSAR’s Tech Support
**IMPORTANT** Immediately upon accepting this installation/relocation work order, the Coordinator shall contact the site to make them aware of the installation date and approximate time for the installation. If the coordinator is unable to make contact, notify EMSAR account manager so HIGI can provide us with an alternate contact name and number.
Verification of delivery will be recorded in the problem description once delivered by the logistics coordinator.
Use this password to access the kiosk: miker0me0g0lfech0
Important: Check in upon arrival via WO button or Coordinator before you begin working on the kiosk. You must check out with Technical Support after install to verify in the portal that the kiosk is online, PC is deployed and operational Call 931-284-4999 and follow the prompts. Our Level II Support team must first verify the errors in the customer portal. Be prepared to give the Work Order number. Support Hours are Monday- Friday from 8:00 AM EST until 8:00 PM EST.
📄Description
Higi Green Kiosk with a Wifi Installed and Storm Key pad
📞
Call
Completed Jun 3, 2026
The install is complete and the kiosk is working as expected.
MergeId Last Contacted Status
108417 06/03/2026 1:08:26 PM CDT Deployed
📋
Outbound to +19417774906
Completed May 12, 2026
5/12/26 AJinerson - Called Flora at 941-777-4906 to confirm tech visit for Tues. 6/2 with eta between 930am-1130am.
Flora said per an email from Higi/Paige Proctor, their delivery date is 6/2/26 and install date will be 6/3/26.
Will send message to team regarding this as well.
Feb 26, 2026 2:51pm
@Nicole Floyd @Brandon Green @Sean Weaver
Hello All,
This has moved out.
Changes are in green.
Installation Date: 6/2/2026
Grand Opening 6/3/2026
May 12, 2026 4:57pm
@Nicole Floyd Hi Nikki! I spoke with the on-site contact for this installation who informed me that she received notice from Paige Proctor w/ Higi stating their delivery date is scheduled for 6/2 and their install date will actually be scheduled for 6/3.
Our current notes on this WO show install date for 6/2. Are you able to please verify the correct date with Higi so we can proceed with scheduling accordingly?
I scheduled this for 6/3 for now per my conversation with customer, but please let me know if I need to bump back to 6/2. Thank you!
CC @Mark Franks @Rhea Berry
Jun 5, 2026 12:22pm
@Joi Murray please provide the 7 qc pictures, thank you