Dispatch please issue a training work order for CBT in EMSAR U for this technician
Training Request:
Course: Direct Fairways Installation Work Instruction
Technician: Ronnie Salone
Start Date: 2026-02-17
2/17/2026 CRamen per DCarvalho : Just assign it to him for now. Hopefully he can get done by tomorrow
⚠️Problem Description
Dispatch please issue a training work order for CBT in EMSAR U for this technician
Training Request:
Course: Direct Fairways Installation Work Instruction
Technician: Ronnie Salone
Start Date: 2026-02-17
Feb 17, 2026 6:13pm
@Ronnie Salone assigned
Feb 19, 2026 2:01pm
@Ronnie Salone Hi Ronnie, Dave asked me to message you to see if you could do the Direct Fareway coarse today. There is a job next week I need to assign to you but cant till you get the skillset. Thanks. @David Carvalho
📅
WO-01352445 - Cross-Training - Minneapolis - Ronnie Salone Trunk Stock
Feb 19, 2026 7:00pm – 8:00pm
Work Order: WO-01352445
Account: Direct Fairways
Customer Case Number:
Location: Ronnie Salone Trunk Stock
Address: 3219 Blaisdell Avenue South, Minneapolis, MN 55408
Manufacturer:
Model #:
Serial #:
Contact Name:
Contact Phone:
Contact Email:
Due Date: 2/21/2026
Scheduled Date/Time: 2026-02-
Timeline
📞
Case Linked Feb 17, 1:58 PM
Case Number:00569294
Subject:New Training Request
Status:Closed
📋
▶
2
Work Order Created Feb 17, 4:23 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 17, 5:51 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 27m
⏳2.8 business days
🗓️
▶
2
Status: Scheduled Feb 19, 8:47 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Laura Hill
Scheduled For:2026-02-19T20:00:00.000+0000
📅
Dispatch Scheduled by Ronnie SaloneFeb 19, 3:36 PM
Scheduled For:2026-02-19T22:30:00.000+0000
📅
Dispatch Scheduled by Ronnie SaloneFeb 19, 6:29 PM
Scheduled For:2026-02-20T00:00:00.000+0000
🔧
▶
3
Status: Tech On Site Feb 20, 9:38 AM
Status: Tech On Site → Labor Added → Status: Closed
⏱️
Labor Added
Type:Labor
Status:Open
Qty:0.5
🏁
Status: Closed by Ronnie Salone
From:Tech On Site
To:Closed
Duration in Previous:1m
⏳5.0 business days
📄
▶
3
Status: Ready to Bill Feb 26, 7:55 AM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Hannah Shaw
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-254932
Bottlenecks
Assigned
Duration: 2.1 business days (threshold: 4.0 business hours)
Exceeded by 1.6 business days
Closed
Duration: 5.0 business days (threshold: 1.0 business days)