Q-00032614
6506 Power Pro XT 13175860
Electronic controls not working on stretcher.
Possible parts needed, if they are not needed they will not be replaced.
2ea 650600010016
Evaluated unit. Found FE inductive charging board not allowing cot to charge in the load system due to malfunction. FE inductive charging board replaced, repair service was completed and authorized by Troy Aker see attachment for part authorization
🔍Technician Findings
Fe inductive charging board not allowing cot to charge in the load system due to malfunction
⚠️Problem Description
Q-00032614
6506 Power Pro XT 13175860
Electronic controls not working on stretcher.
Possible parts needed, if they are not needed they will not be replaced.
2ea 650600010016 https://www.ebiotrack.com/workorder.php?wo=71758
📄Description
Stryker 6390 Power-LOAD Fastener System
📅
WO-01352488 - Repair - 6506 Power Pro XT - Stow - Stow Fire Dept - Darrow Rd
Feb 24, 2026 6:00am – 8:00am
Work Order: WO-01352488
Account: STOW FIRE DEPARTMENT
Customer Case Number:
Location: Stow Fire Dept - Darrow Rd
Address: 3800 Darrow Rd, Stow, OH 44224
Manufacturer: Stryker Medical
Model #: 6506 Power Pro XT
Serial #: 13175860
Contact Name: Troy Acker
Contact Phone: 330-689-3210
Contact Email: ta
Timeline
📞
Case Linked Feb 16, 4:06 PM
Case Number:00568890
Subject:EMS L2 Review
Status:Closed
⏳2.0 business days
📋
▶
2
Work Order Created Feb 18, 8:04 AM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Sherry Reich
From:Entered
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Feb 18, 8:26 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:21m
📅
Status: Ready for Scheduling by Audrey TharpFeb 18, 9:45 AM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:1h 18m
👷
▶
2
Technician Assigned Feb 18, 10:35 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:49m
💵
Expenses Added Feb 18, 12:10 PM
Type:Expenses
Status:Open
Qty:1
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Feb 23, 11:37 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Teddie Bracken
Scheduled For:2026-02-24T11:00:00.000+0000
🔧
Status: Tech On Site by Teddie BrackenFeb 24, 7:00 AM
From:Scheduled
To:Tech On Site
Duration in Previous:19h 22m
✔️
Status: Completed by Teddie BrackenFeb 24, 8:22 AM
From:Tech On Site
To:Completed
Duration in Previous:1h 22m
🔩
▶
2
5x Parts Added Feb 24, 8:55 AM
5x Parts Added → Status: Closed
🏁
Status: Closed by Teddie Bracken
From:Completed
To:Closed
Duration in Previous:33m
⏳4.0 business days
📄
▶
2
Status: Ready to Bill Feb 27, 10:02 AM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🚨91.0 business days
🧾
Invoice Created Jul 8, 4:59 PM
Invoice Number:SM-255171
Bottlenecks
Assigned
Duration: 4.0 business days (threshold: 4.0 business hours)
Exceeded by 3.5 business days
Closed
Duration: 4.0 business days (threshold: 1.0 business days)