2/23 KKelch called Iris to schedule for 4/10 between 9 and 11 am. Left VM.
🔧Work Performed
- Inspected equipment found in every exam room
- inspected equipment found in labs
- inspected equipment found in nurse stations
- inspected equipment found in hallways
- inquired of staff where any other equipment might be found
- confirmed with staff that all equipment that is in use has been inspected
- informed staff if any equipment is later found, or pulled from storage, or received from another location, it will require a miscellaneous equipment inspection on a new work order
🔍Technician Findings
Normal equipment conditions
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
# of pieces: 101
https://www.ebiotrack.com/inspection.php?iid=33121
📧
Email:Re: [EXTERNAL] EMSAR Request for service at Oak Street Health - West Bellfort
Completed Mar 2, 2026
From: iris.alexander@oakstreethealth.com
To: kaitlyn.kelch@emsar.com
Hi Kaitlyn,4/7 between 9 and 11 am works for the inspection.Regarding onsite access, the technician will need a badge and will be escorted. No specific safety training is required beforehand.I will be the onsite point of contact. ThanksOn Mon, Mar 2, 2026 at 10:05 AM Kaitlyn Kelch <kaitlyn.kelch@emsar.com> wrote:**** External Email - Use Caution ****Hi Iris Alexander,I hope you’re doing well. It’s time for your annual in
📧
Email: EMSAR Request for service at Oak Street Health - West Bellfort
Completed Mar 2, 2026
To: iris.alexander@oakstreethealth.com
CC:
BCC: kaitlyn.kelch@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Oak Street Health - West Bellfort
Body:
Hi Iris Alexander,
I hope you’re doing well. It’s time for your annual inspection of the biomed equipment at Oak Street Health - West Bellfort. This inspection is due in April, and we'd like to schedule it to ensure everything is in compliance and functioning properly.
We currently have availability on 4/7 with an a
📋
Outbound to +14696682500
Completed Feb 23, 2026
2/23 KKelch called Iris to schedule for 4/10 between 9 and 11 am. Left VM.
📋
Outbound to +14696682500
Completed Feb 19, 2026
📅
WO-01352553 - Inspection - DD: 04/30/2026 - Houston - Oak Street Health - West Bellfort
Apr 7, 2026 10:00am – 3:00pm
Work Order: WO-01352553
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - West Bellfort
Address: 11251 Fondren Road, Houston, TX 77096
Manufacturer:
Model #:
Serial #:
Contact Name: Iris Alexander
Contact Phone: 469-668-2500
Contact Email: iris.alexander@oakstreethea
Timeline
📞
Case Linked Feb 18, 6:00 AM
Case Number:00569530
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Feb 18, 10:23 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Erin Martin
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Feb 18, 2:22 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kaitlyn Kelch
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 58m
⚠️9.0 business days
🗓️
▶
2
Status: Scheduled Mar 2, 11:22 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kaitlyn Kelch
Scheduled For:2026-04-07T14:00:00.000+0000
🚨27.0 business days
🔧
▶
2
Status: Tech On Site Apr 7, 10:11 AM
Status: Tech On Site → 3x Labor Added
⏱️
3x Labor Added
Type:Labor, Travel
Status:Open
Qty:1.5, 30, 35
🚗
▶
2
Status: Tech Off Site Apr 7, 6:40 PM
Status: Tech Off Site → 2x Labor Added
⏱️
2x Labor Added
Type:Labor
Status:Open
Qty:5, 1.5
🔧
▶
2
Status: Tech On Site Apr 8, 9:57 AM
Status: Tech On Site → 3x Labor Added
⏱️
3x Labor Added
Type:Labor, Travel
Status:Open
Qty:1.5, 30
⏱️
Labor Added Apr 8, 12:55 PM
Type:Labor
Status:Open
Qty:3
⏱️
Labor Added Apr 8, 3:06 PM
Type:Labor
Status:Open
Qty:1
🚗
Status: Tech Off Site by Arturo DiazApr 8, 4:21 PM
From:Tech On Site, Tech Off Site
To:Tech Off Site, Completed
Duration in Previous:6h 24m, 0m
🏁
Status: Closed by Arturo DiazApr 8, 4:44 PM
From:Completed
To:Closed
Duration in Previous:22m
📄
Status: Ready to Bill by Diane PattonApr 9, 11:25 AM
From:Closed
To:Ready to Bill
Duration in Previous:18h 40m
🚨17.0 business days
📨
Status: Invoice Pending by Diane PattonMay 1, 5:10 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:22d 5h
🧾
▶
2
Invoice Created May 1, 5:33 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:23m
Bottlenecks
Assigned
Duration: 8.6 business days (threshold: 4.0 business hours)
Exceeded by 8.1 business days
Scheduled
Duration: 27.0 business days (threshold: 2.0 business days)
Exceeded by 25.0 business days
Closed
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.3 business hours
Ready to Bill
Duration: 17.0 business days (threshold: 1.0 business days)