Q-00032640
follow up to WO-01328349
Inspection #: 32191
Asset ID: 13279183
Serial #: 160940079
Model: Stryker Medical - 6086 PerformancePro
Notes: FAILING BACK REST GAS SHOCK; NEEDS (1) 6500-031-077 Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
Noticeable physical damage on device Follow-up required. Parts Needed- Emsar to follow up with quote for needed replacement part. Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
2/25/26 RBerry- Found that FSE is full the rest of this week with repairs. SLA will be missed.
2/23 MOwens Tom replied back that 3/4 does work for him for the repair visit.
2/19 MOwens Called to speak to Tom Richmond. He was not available. Left a msg for him to call back.
🔧Work Performed
REPLACED BACK REST GAS SHOCK
🔍Technician Findings
FAILING BACK REST GAS SHOCK
⚠️Problem Description
Q-00032640
follow up to WO-01328349
Inspection #: 32191
Asset ID: 13279183
Serial #: 160940079
Model: Stryker Medical - 6086 PerformancePro
Notes: FAILING BACK REST GAS SHOCK; NEEDS (1) 6500-031-077 Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
Noticeable physical damage on device Follow-up required. Parts Needed- Emsar to follow up with quote for needed replacement part. Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service. https://www.ebiotrack.com/workorder.php?wo=71763
📄Description
Stryker 6086 Performance-PRO XT
📧
Email
Completed Feb 23, 2026
2/23 MOwens Tom replied back that 3/4 does work for him for the repair visit.
📞
Call
Completed Feb 19, 2026
2/19 MOwens Called to speak to Tom Richmond. He was not available. Left a msg for him to call back.
📅
WO-01352569 - Repair - 6086 Performance-PRO XT - Doylestown - Central Bucks Ambulance & Rescue Unit
Mar 4, 2026 9:30am – 5:00pm
Work Order: WO-01352569
Account: CENTRAL BUCKS AMBULANCE & RESCUE UNIT
Customer Case Number:
Location: Central Bucks Ambulance & Rescue Unit
Address: 455 East St., Doylestown, PA 18901
Manufacturer: Stryker Medical EMS
Model #: 6086 Performance-PRO XT
Serial #: 160940079
Contact Name: Tom Richmond
Case #00569513 – follow up to WO-01328349
Status: Closed | Priority: Standard
Q-00032640
follow up to WO-01328349
Inspection #: 32191
Asset ID: 13279183
Serial #: 160940079
Model: Stryker Medical - 6086 PerformancePro
Notes: FAILING BACK REST GAS SHOCK; NEEDS (1) 6500-031-077 Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the
💬Case Comment
Internal Feb 18, 2026 10:41am
duplicate
💬Case Comment
Public Feb 18, 2026 10:41am
Quote Rejected due to duplicate
Timeline
📞
Case Linked Feb 17, 10:22 PM
Case Number:00569513
Subject:follow up to WO-01328349
Status:Closed
📋
▶
4
Work Order Created Feb 18, 10:47 AM
Work Order Created → Status: L2 Screening → Parts Requested → Status: Awaiting Parts
🔍
Status: L2 Screening by Jessica Sells
From:Entered
To:L2 Screening
Duration in Previous:0m
📦
Parts Requested
Order:00090601
Status:Closed
📦
Status: Awaiting Parts by Keith Weiss
From:L2 Screening
To:Awaiting Parts
Duration in Previous:2m
📅
Status: Ready for Scheduling by Audrey TharpFeb 18, 11:29 AM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:38m
👷
▶
2
Technician Assigned Feb 18, 12:21 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:52m
🔩
2x Parts Added Feb 18, 1:54 PM
Type:Parts, Expenses
Status:Open
Qty:1
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Feb 23, 1:33 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-03-04T14:30:00.000+0000
⚠️8.0 business days
🔧
Status: Tech On Site by Chris GalassoMar 4, 12:30 PM
From:Scheduled
To:Tech On Site
Duration in Previous:8d 22h
⏱️
▶
2
Labor Added Mar 4, 12:44 PM
Labor Added → Status: Completed
✔️
Status: Completed by Chris Galasso
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:16m, 0m
⏳4.0 business days
📄
▶
2
Status: Ready to Bill Mar 9, 5:21 PM
Status: Ready to Bill → Invoice Created
🧾
Invoice Created
Invoice Number:SM-256035
Bottlenecks
Assigned
Duration: 3.8 business days (threshold: 4.0 business hours)
Exceeded by 3.3 business days
Scheduled
Duration: 7.7 business days (threshold: 2.0 business days)
Exceeded by 5.7 business days
Closed
Duration: 3.8 business days (threshold: 1.0 business days)