Q-00032642
follow up to WO-01328349
Inspection #: 32191
Asset ID: 13279174
Serial #: 160940081
Model: Stryker Medical - 6086 PerformancePro
Notes: FAILING BACK REST GAS SHOCK; NEEDS (1) 6500-031-077 Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
Noticeable physical damage on device Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
Follow-up required. Parts Needed- Emsar to follow up with quote for needed replacement part.
2/23 MOwens Tom replied back that 3/4 does work for him for the repair visit.
2/23 MOwens Sent email to Tom Richmond offering the first available opening on the calendar after all the parts arrive to schedule the visit on 3/4.
2/23 MOwens Parts for the other 4 repair WO's for this customer are shipping out today.
2/19/26 RBerry- Updated due date based on parts.
2/19 MOwens Called to speak to Tom Richmond. He was not available. Left a msg for him to call back.
02/18/2026 EMartin updated Q-00032642 placed into L2 for parts
🔧Work Performed
REPLACED BACK REST GAS SHOCK; TESTED GOOD
🔍Technician Findings
FAILING BACK REST GAS SHOCK
⚠️Problem Description
Q-00032642
follow up to WO-01328349
Inspection #: 32191
Asset ID: 13279174
Serial #: 160940081
Model: Stryker Medical - 6086 PerformancePro
Notes: FAILING BACK REST GAS SHOCK; NEEDS (1) 6500-031-077 Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
Noticeable physical damage on device Disinfect and clean cot, mattress, restraints, and accessories.
Inspected cot to confirm the product is free from pinch or cut hazards. All welds and assemblies are intact, hardware is properly secured.
Cycle tested cot in all positions.
Loaded and unloaded cot with fastener.
Cot fully operational, reviewed inspection results with customer, returned cot to service.
Follow-up required. Parts Needed- Emsar to follow up with quote for needed replacement part. https://www.ebiotrack.com/workorder.php?wo=71767
📄Description
Stryker 6086 Performance-PRO XT
📧
Email:Central Bucks Stretcher Repair Work Orders
Completed Feb 23, 2026
📧
Email:Central Bucks Stretcher Repair Work Orders
Completed Feb 23, 2026
From: mowens@emsar.com
To: richmond@cbems.org
Tom
The rest of the repair parts for all the stretchers and stair chair repair are shipping out this afternoon. The first open date for Chris after he receives all the parts is on 3/4. Will this date work for you?
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📋
Outbound to +12153483343
Completed Feb 19, 2026
Called to speak to Tom Richmond. He was not available. Left a msg for him to call back.
📅
WO-01352593 - Repair - 6086 Performance-PRO XT - Doylestown - Central Bucks Ambulance & Rescue Unit
Mar 4, 2026 9:30am – 5:00pm
Work Order: WO-01352593
Account: CENTRAL BUCKS AMBULANCE & RESCUE UNIT
Customer Case Number:
Location: Central Bucks Ambulance & Rescue Unit
Address: 455 East St., Doylestown, PA 18901
Manufacturer: Stryker Medical EMS
Model #: 6086 Performance-PRO XT
Serial #: 160940081
Contact Name: Tom R
Timeline
📞
Case Linked Feb 17, 10:24 PM
Case Number:00569515
Subject:follow up to WO-01328349
Status:Closed
📋
▶
2
Work Order Created Feb 18, 12:09 PM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Erin Martin
From:Entered
To:L2 Screening
Duration in Previous:0m
📦
▶
2
Parts Requested Feb 18, 12:20 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:9m
📅
Status: Ready for Scheduling by Audrey TharpFeb 18, 1:27 PM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:1h 7m
👷
▶
2
Technician Assigned Feb 18, 2:54 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:1h 26m
🔩
2x Parts Added Feb 18, 3:03 PM
Type:Parts, Expenses
Status:Open
Qty:1
⏳4.0 business days
📅
▶
2
Dispatch Scheduled Feb 23, 1:37 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Melissa Owens
From:Assigned
To:Scheduled
Duration in Previous:4d 22h
📅
Dispatch Scheduled by Melissa OwensFeb 23, 1:47 PM
Scheduled For:2026-03-04T14:30:00.000+0000
⚠️8.0 business days
🔧
▶
3
Status: Tech On Site Mar 4, 12:31 PM
Status: Tech On Site → Labor Added → Status: Completed
⏱️
Labor Added
Type:Labor
Status:Open
Qty:0.5
✔️
Status: Completed by Chris Galasso
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2m, 0m
⏳4.0 business days
📄
Status: Ready to Bill by Diane PattonMar 9, 5:20 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:5d 3h, 0m
🚨84.8 business days
🧾
Invoice Created Jul 8, 4:59 PM
Invoice Number:SM-256034
Bottlenecks
Assigned
Duration: 3.5 business days (threshold: 4.0 business hours)
Exceeded by 3.0 business days
Scheduled
Duration: 7.7 business days (threshold: 2.0 business days)
Exceeded by 5.7 business days
Closed
Duration: 3.8 business days (threshold: 1.0 business days)