Follow up to WO-01340742
Original Request:
Also, the OR table is not moving as smoothly as it should and needs adjusted for funtion please,
Table is IDI Mobile Imaging Table, REF 100-4T G3, SN 4T3422.
Special Instructions: Please refrain from discussing maintenance findings or pricing with
clinical staff while onsite. All communication regarding these matters should be directed to the
Facilities Manager.
If an onsite resolution is available that exceeds the initial NTE (Not-to-Exceed), please call to
request an onsite increase prior to proceeding with work
Upon arrival, call the above number and provide your Vendor PIN Number and Assignment ID to
check in to the work order.
At completion of the visit, call the above number again with these details to check out of the visit
and report the work as complete, incomplete with a return trip needed, or as needing to submit a
quote.
2/19/26 AJinerson - Called Elizabeth to see if we can get confirmation to schedule tech visit tomorrow morning. No answer, left VM.
18036101858.
2/19/26 AJinerson - Sent email back to customers confirming we do currently have tech available to visit tomorrow, 2/20 with arrival between 8am-10am. Asking them to confirm if this date/time works.
2/19/26 AJinerson - Received email from site requesting to schedule for 2/20.
2/18/2026 Sramen - customer requests service Friday 2/20.
🔧Work Performed
TROUBLE SHOOT AND CALLED TECHNICAL SUPPORT FOR IDI IMAGING .
I WAS INFORMED THAT SPRINGS AND WASHERS IS WEARING OUT.
12 OF EACH
P/N : C0001668
P/N : C0001396
needs quote for labor of 3 hours but customer needs to order parts
🔍Technician Findings
ARRIVED AT SITE
DOCTOR EXPLAINED ISSUE FLOATING TABLE WITH WEIGHT OF 150 OR MORE
⚠️Problem Description
Follow up to WO-01340742
Original Request:
Also, the OR table is not moving as smoothly as it should and needs adjusted for funtion please,
Table is IDI Mobile Imaging Table, REF 100-4T G3, SN 4T3422.
Special Instructions: Please refrain from discussing maintenance findings or pricing with
clinical staff while onsite. All communication regarding these matters should be directed to the
Facilities Manager.
If an onsite resolution is available that exceeds the initial NTE (Not-to-Exceed), please call to
request an onsite increase prior to proceeding with work
Upon arrival, call the above number and provide your Vendor PIN Number and Assignment ID to
check in to the work order.
At completion of the visit, call the above number again with these details to check out of the visit
and report the work as complete, incomplete with a return trip needed, or as needing to submit a
quote. https://www.ebiotrack.com/workorder.php?wo=71776
📞
Call
Completed Feb 20, 2026
Yves called about communication since manager was not onsite. He is requesting a quote for the customer.
📧
Email:Re: Repair Request Update []
Completed Feb 19, 2026
From: Elizabeth.Ignatowicz@unitedveincenters.com
To: abby.jinerson@emsar.com, dnakoff@emsar.com, derek.reynolds@emsar.com, Kristy.Littrell@unitedveincenters.com
This will work
Elizabeth Ignatowicz, FMP, SFP | Facilities Manager
<https://protect.checkpoint.com/v2/r01/___https://unitedveincenters.com/___.YzJ1OmVtc2FyMTpjOm86MTQ5MDU0MGYwM2JkYjM5MGUzYjc5NTg4MWVjMDhiYTU6Nzo2NTU5OmU5ODc2MGNlOWUyNDUwZWY4ZWQzYjlmNjZkNmZjZmJkMzQ0ODg1MzczNjZiODdmZWRhYWE2M2I0MmFlZmQyZWQ6aDpGOkY> <https://pr
📋
Outbound to +16562200419
Completed Feb 19, 2026
2/19/26 AJinerson - Called Kristy to see if we could get confirmation on scheduling this for tomorrow, 2/20. No answer, left VM for Kristy as well.
📋
Outbound to +18036101858
Completed Feb 19, 2026
2/19/26 AJinerson - Called Elizabeth to see if we can get confirmation to schedule tech visit tomorrow morning. No answer, left VM.
📧
Email:RE: Repair Request Update []
Completed Feb 19, 2026
From: abby.jinerson@emsar.com
To: dnakoff@emsar.com, derek.reynolds@emsar.com, Kristy.Littrell@unitedveincenters.com, Elizabeth.Ignatowicz@unitedveincenters.com
Good afternoon, all,
I just confirmed that we do have a technician available to visit for this service tomorrow morning, 2/20 with arrival between 8:00 a.m. – 10:00 a.m.
Please let us know if you would like to confirm this date/time, and we will proceed with scheduling accordingly. Thank you!
Best Regards,
📧
Email:RE: Repair Request Update []
Completed Feb 19, 2026
From: dnakoff@emsar.com
To: derek.reynolds@emsar.com, Kristy.Littrell@unitedveincenters.com, Elizabeth.Ignatowicz@unitedveincenters.com, abby.jinerson@emsar.com
Hi Team,
I am adding in the coordinator for the area.
@Abby Jinerson <mailto:abby.jinerson@emsar.com> could we have a tech to WO-01352619 on Friday 02/20?
Otherwise, what is our soonest available?
Dylan Nakoff
Service Manager
Phone: 937-366-1006
Cell: 937-768-8810
dnakoff@emsar.com <mailto:mestep@e
Mar 2, 2026 10:16am
@Derek Reynolds @Ashley Perry
Hi Team, I believe the tech did not mark this as follow-up as needed.
Customer wants a quote for this one
TROUBLE SHOOT AND CALLED TECHNICAL SUPPORT FOR IDI IMAGING .
I WAS INFORMED THAT SPRINGS AND WASHERS IS WEARING OUT.
12 OF EACH
P/N : C0001668
P/N : C0001396
needs quote for labor of 3 hours
📅
WO-01352619 - Virtual Tech - Field Repair - Tampa - Tampa OBL
Feb 20, 2026 8:00am – 10:00am
Work Order: WO-01352619
Account: United Vein and Vascular Centers
Customer Case Number: 34056
Location: Tampa OBL
Address: 3657 Madaca Lane, Tampa, FL 33618
Manufacturer:
Model #:
Serial #:
Contact Name: Elizabeth Ignatowicz
Contact Phone:
Contact Email: elizabeth.ignatowicz@unitedveincenters.co