3/18/268 MMcNamara Call was re-opened in Agilent CRM then re-closed. New confirmation 6906943755
3/9 KKelch Jose called me back to schedule for 3/10 between 9 and 11 am. Customer confirmed.
3/9 KKelch called Jose to schedule for tomorrow between 9 and 11 am. Left VM.
3/5 KKelch called Jose to schedule for 2/10 between 9 and 11 am. Left Vm
2/20/26 lcoonrod
Customer received parts for 6008468052
Wm. George
2/18/26 lcoonrod 670029096 has not shipped 670029096 CLEANING KIT FOR VACUUM + SPEC TUBE VSFLDHIS HOT ION SOURCE KIT VSFLDCL VS SERIES CALIBRATED LEAK REPLACEMENT VSFLDOV VS SERIES, VALVE BLOCK O-RING KIT 695409005 OIL MECH.VACUUM PUMP 1 LITER CONTAINER G8603-60002 3 Way Valve Waybill 888881818320
🔧Work Performed
Arrived on site. Met with POC. When I got to the unit, it had been moved out of the area where they used it to the shop up front. I wasn't able to turn on unit to see errors. The leak detector had a red tag on it stating that it wouldn't calibrate and filament error. I removed all the panels and there was oil from under the pump due to a leak in the plug. I also removed line from pump going into manifold block and there was oil around the fittings and into the tube as well as the manifold block. I removed the calibrated leak and there was oil on the o ring there as well. All these signs indicated the oil sealed pump had failed and released oil into the system. I called George at Agilent and he agreed. I informed the customer what the issue was and that the unit had to be shipped back to Agilent to be completely overhauled, and that I wasn't able to do it in the field. Customer understood and I let them know that George would be reaching out with a quote and instructions on how they will proceed.
3/9 KKelch Jose called me back to schedule for 3/10 between 9 and 11 am. Customer confirmed.
📋
Outbound to +12816601863
Completed Mar 9, 2026
3/9 KKelch called Jose to schedule for tomorrow between 9 and 11 am. Left VM.
📋
Outbound to +12816601863
Completed Mar 5, 2026
3/5 KKelch called Jose to schedule for 2/10 between 9 and 11 am. Left Vm
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 19, 2026
To: jose1.plata@bakerhughes.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01352628Location: Baker Hughes Oilfield Operations LLCAddress: 7105 Business Park Dr HOUSTON, TX 77041Device: G8611A MY2441HD01Problem Description: Parts Prediction
02/11/2026 10:51