Zone 1
WD / No base function, table has power
For assistance, troubleshooting, or parts identification, contact Medical Tech Service at 844-856-1230. Thank you!
2/19 KSmith -- Scheduled for tomorrow with Chris. 12pm-2pm
2/19/26 lcoonrod
location called to advise they need this escalated. They are down an exam room and it is affect patient care.
2/18/2026jsells
left a voicemail with the work order number and let her know someone would be calling to schedule the onsite visit
🔧Work Performed
Confirmed exam table had no function.
upon inspection of the down limit switch, I noticed that the wire was disconnected / loose. Secured wire. Unit now passes functional testing and has been returned to service.
🔍Technician Findings
Confirmed exam table had no function.
upon inspection of the down limit switch, I noticed that the wire was disconnected / loose. Secured wire. Unit now passes functional testing and has been returned to service.
⚠️Problem Description
Zone 1
WD / No base function, table has power
For assistance, troubleshooting, or parts identification, contact Medical Tech Service at 844-856-1230. Thank you!
left a voicemail with the work order number and let her know someone would be calling to schedule the onsite visit
📅
WO-01352705 - Repair - 200 (Series) Tables and Chairs - Jersey City - New Margaret Hague OBGYN
Feb 20, 2026 1:00pm – 2:00pm
Work Order: WO-01352705
Account: MIDMARK
Customer Case Number: SR 1540568
Location: New Margaret Hague OBGYN
Address: 116 Newark Ave, Jersey City, NJ 07302
Manufacturer: Midmark
Model #: 200 (Series) Tables and Chairs
Serial #: V2901151
Contact Name: Chris Donnelly
Contact Phone: 18622333680
Contact
PDF
00569839 SRA (1)
Feb 18, 2026
JPG
IMG_20260220_134838058
Feb 20, 2026
JPG
IMG_20260220_134830957
Feb 20, 2026
Timeline
📞
Case Linked Feb 18, 3:58 PM
Case Number:00569839
Subject:Repair
Status:Closed
📋
▶
2
Work Order Created Feb 18, 5:25 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:3m
👷
▶
2
Technician Assigned Feb 19, 11:40 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:18h 12m
🗓️
▶
2
Status: Scheduled Feb 19, 11:55 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2026-02-20T18:00:00.000+0000
⏳2.0 business days
⏱️
▶
2
6x Labor Added Feb 20, 8:19 PM
6x Labor Added → Status: Completed
✔️
Status: Completed by David Trost
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:1d 8h, 0m
⏳2.5 business days
📄
Status: Ready to Bill by Nancy SuarezFeb 24, 2:57 PM
From:Closed
To:Ready to Bill
Duration in Previous:3d 18h
📨
▶
2
Status: Invoice Pending Feb 25, 1:06 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🚨36.0 business days
🧾
Invoice Created Apr 15, 2:17 PM
Invoice Number:SM-254899
Bottlenecks
Ready for Scheduling
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 1.5 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 1.5 business days (threshold: 1.0 business days)