Oak Street Health - 48 Hour - 124702: New Work Order Assigned
Closed
Work Order #124702
Work Order Description:
EKG machine is printing EKGs, but the ink on the paper is slowly fading away.
It seems that the thermal scanner is the issue.
cleaned thermal print head and installed new battery - issue resolved
Updating eBiotracks information -
Cleaned device externals -
Visual Inspection; Passed -
Printhead in good condition, printer verified, cleaned -
Electrical Safety Test; Passed -
AM12 Condition; Good (S/N:______118370001372______)
Performance Tested EKG Leads @ 30, 60, 80, 120 BPM; Passed -
Auto Test; Passed -
Speaker Test ; Passed -
LCD Memory Test; Passed -
Writer Test; Passed -
Full Keyboard Test; Passed -
Keyboard Test; Passed -
Battery holds charge/good condition. __13.0_v -
Reset to factory defaults -
PM Completed per mfg specs -
🔍Technician Findings
found unit is very dusty in the printer bay - battery is original - needs replaced - needs new leadlire and clips are these are covered in adhesive residue
⚠️Problem Description
Work Order #124702
EKG machine is printing EKGs, but the ink on the paper is slowly fading away.
It seems that the thermal scanner is the issue.
Burdick - ELI 250c
Asset ID#: 13353390
S/N: 118370002113 https://www.ebiotrack.com/workorder.php?wo=73300
📄Description
ECG, BURDICK 280 INTERP 200 ECG STORAGE AM12/USB/LAN
Oak Street Health’s Consigned Inventory
Timeline
📞
Case Linked Dec 4, 2:21 PM
Case Number:00548941
Subject:Oak Street Health - 48 Hour - 124702: New Work Order Assigned
Status:Closed
🚨91.0 business days
📋
Work Order Created Apr 15, 11:10 AM
Work Order:WO-01368762
Type:Virtual Tech - Depot
Priority:PC
🔩
▶
3
7x Parts Added Apr 15, 11:23 AM
7x Parts Added → Technician Assigned → Status: Assigned
👷
Technician Assigned by Ryan Schwochow
Technician:Ryan Schwochow
👷
Status: Assigned by Ryan Schwochow
From:On Hold
To:Assigned
Duration in Previous:12m
🔧
▶
2
Status: Tech On Site Apr 15, 11:32 AM
Status: Tech On Site → Status: Closed
🏁
Status: Closed by Ryan Schwochow
From:Completed
To:Closed
Duration in Previous:1m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonApr 16, 11:39 AM
From:Closed
To:Ready to Bill
Duration in Previous:1d 0h
🚨12.0 business days
📨
Status: Invoice Pending by Diane PattonMay 1, 5:10 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:15d 5h
🧾
▶
2
Invoice Created May 1, 5:33 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:22m
Bottlenecks
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 12.0 business days (threshold: 1.0 business days)