Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Med One Equipment Rental — 5725 N Commerce Ct, Alpharetta GA, 30004
Jul 9, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 9 → Jul 10 | Created | ▶ Running | 1 | 1 |
| Jul 10 → Jul 14 | Ready for Scheduling | ▶ Running | 2 | 3 |
| Jul 14 → Jul 21 | Ready for Release | ⏸ Paused | 254 | — |
| Jul 21 → Aug 16 | On Hold | ▶ Running | 18 | 21 |
07/16/2026 - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication.
06/30/2026 - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication.
06/17/2026 RArnold - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication.
06/02/2026 MHamersley - sent email to Fady for follow up, recd this reply, "06-02-2026 FMessak - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication"
05/19/2026 MHamersley - sent f/u email to contacts, requesting update on V60 vents; Messak, Fady <fady.messak@philips.com>, Vang Lor <vlor@medonegroup.com> Andres Pereyra <apereyra@medonegroup.com> Leon Alvarez <lalvarez@medonegroup.com> Chad Agliam <cagliam@medonegroup.com>
04/29/2026 MHamersley - Devices left to locate: SN 100039406, 100071712, 201003306, 100037251; sent Edwin email: esilvestre@medonegroup.com
04/13/2026 YEspino Called 408-421-2652 to speak to Edwin to verify the V60 vents in question. Was sent to vm so i left a message.
03/16/2026 MHamersley - called 408-421-2652, Edwin Silvester, call went to VM/LM
02/19/2026 ALuman - US Med device not yet located
01/15/2026 ALuman - working with POC to schedule
12/15/2025 YEspino Called 408-421-2652 to speak to Edwin to try and verify the 4 devices in question. Was unable to speak to him so i left a message.
09/29/2025 MHamersley - US Med devices not yet located
07/14/2025 ALuman - US Med device not yet located