Detailed work order timeline, KPIs, and analysis
FERNO • Upgrade • PC
📍 Los Angeles City Fire Department — 140 North Ave. 19, Los Angeles CA, 90031
Jul 15, 2025 → Apr 10, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 15 → Jul 15 | Created | ▶ Running | 0 | 0 |
| Jul 15 → Jul 16 | Ready for Scheduling | ▶ Running | 1 | 1 |
| Jul 16 → Sep 30 | Assigned | ▶ Running | 53 | 54 |
| Sep 30 → Sep 30 | On Hold | ▶ Running | 0 | 54 |
| Sep 30 → Oct 27 | Ready for Scheduling | ▶ Running | 18 | 72 |
| Oct 27 → Oct 28 | Assigned | ▶ Running | 1 | 73 |
| Oct 28 → Oct 28 | Scheduled | ▶ Running | 0 | 73 |
| Oct 28 → Oct 28 | Entered | ▶ Running | 0 | 73 |
| Oct 28 → Apr 10 | On Hold | ▶ Running | 111 | 184 |
| Apr 10 → Apr 10 | Completed | ▶ Running | 0 | 184 |
| Apr 10 → Apr 10 | Assigned | ▶ Running | 0 | 184 |
10/29/2025 LHill-sent email to Cpt. Jun.-Can you please make sure this cot will be available on 11/11. If not, we will place this WO on hold?
10/28/2025 LHill-rec'd email from Rene-Captain Jun is new to the position he has very little to no knowledge of the what to look for,it is a mess over there. He won’t be able to guarantee that the gurney for that work order will be at supply maintenance, I’ve been working on this project at Los Angeles city fire for about three years now I know how it works over there,as of last Wednesday I followed up with Los Angeles city fire, and there is nothing for me to upgrade that has been brought back from the field, Los Angeles city Fire is having a difficult time locating the remaining gurneys that need the upgrade, I am constantly in contact with them at least once a week. I will continue to do so until they have brought in some gurneys that require the upgrade from the field. Then when I’m on site, then I will know what serial numbers they have so I may advise the coordinator to place the work orders on my calendar.
10/28/2025 LHill-rec'd email from Lauren-If he can guarantee that the cot will be available, we can keep the time. Otherwise you can let him know that the it will be on hold until it is back.
10/28/2025 LHill-rec'd email from Lauren Oberg-Please keep on hold. We are keeping all Rene's 28Z WOs on hold until he can find them out in the field. See logged email.
10/28/2025 LHill-sent email to Lauren-What should be done with this WO? See email below from tech.
10/28/2025 LHill-rec'd email from Rene=This one cannot be placed on my calendar,there are no units that have been brought in from the field that require this upgrade,I have explained the situation to Lauren and her team regarding Los Angeles city fire and the ferno upgrade project.
10/28/2025 LHill-rec'd email from Jun William-11/11 works. See you then. see logged email.
10/28/2025 LHill-sent email to Jun William-Would 11/11/2025 with tech arrival between 9am-11am work for you? See logged email.
10/27/2025 LHill-rec'd email from Jun William-I will not be available on the 7th for this repair.
Is there a different date?
See logged email.
10/27/2025 LHill-sent email to Liz Borunda to schedule tech visit. Offered her 11/7 with tech arrival between 9-11am.
10/27/2025 LHill-Called (323) 276-8852 for Liz Borunda. Was unable to leave a voicemail.
9-30 Pgreen per Rene site does have unit. Burris to schedule
9-30 Pgreen this unit was last seen 9-28-23. Per site they no longer have this unit (per Rene). Chatter sent to account manager
9-3 Mburris email sent to POC looking for 9-8
8-26 Mburris email sent to POC looking for 8-29
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03180726 | Parts | Open | 1 | $0.00 | Apr 9, 9:08 PM |
| WL-03180727 | Parts | Open | 1 | $0.00 | Apr 9, 9:08 PM |
| WL-03180728 | Labor | Open | 2 | $337.61 | Apr 9, 9:08 PM |
| WL-03180729 | Labor | Open | 1.5 | $0.00 | Apr 9, 9:08 PM |
| WL-03180730 | Travel | Open | 50 | $0.00 | Apr 9, 9:08 PM |