UNIT REPAIRED.
SIEVE BEDS & FILTERS INSTALLED.
79643HRS 95%
🔍Technician Findings
Added Q-00030791 for parts
Has high PSI - Needs Sieve Beds Repoured - and new filters -
1x SBD0357 - seiev bed repour
2x FIL2034
1x shipping @30
1 hr labor
⚠️Problem Description
Q-00029099
Can we please schedule service on the following equipment? Machines are located in the purchasing office for p/u.
Invacare - IRC5LX02 (A)
Asset ID#:
S/N: 13065447 08FF044604
Eval - Clean - Repair - PM
https://www.ebiotrack.com/omnicor/workorder.php?wo=6843
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 17, 2025
To: brian.benton@st-camillus.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01293051Location: ST CAMILLUSAddress: 813 FAY ROAD SYRACUSE, NY 13219Device: Problem Description: Q-00029099
Can we please schedule service on the following equipment? Machines ar
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 10, 2025
To: brian.benton@st-camillus.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01293051Location: ST CAMILLUSAddress: 813 FAY ROAD SYRACUSE, NY 13219Device: Problem Description: Q-00029099
Can we please schedule service on the following equipment? Machines ar
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 3, 2025
To: brian.benton@st-camillus.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01293051Location: ST CAMILLUSAddress: 813 FAY ROAD SYRACUSE, NY 13219Device: Problem Description: Q-00029099
Can we please schedule service on the following equipment? Machines ar
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 27, 2025
To: brian.benton@st-camillus.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01293051Location: ST CAMILLUSAddress: 813 FAY ROAD SYRACUSE, NY 13219Device: Problem Description: Q-00029099
Can we please schedule service on the following equipment? Machines ar
Oct 27, 2025 1:19pm
@Ryan Schwochow @William Peters I Added Q-00030791 for parts.
Timeline
📞
Case Linked Jul 16, 2:24 PM
Case Number:00511095
Subject:L2 review - OMNI
Status:Closed
⏳4.0 business days
📋
▶
2
Work Order Created Jul 21, 2:08 PM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Shelby Robinson
From:Entered
To:L2 Screening
Duration in Previous:2m
⏳3.0 business days
👷
▶
2
Technician Assigned Jul 23, 8:19 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Ryan Schwochow
From:L2 Screening
To:Assigned
Duration in Previous:1d 18h
🚨67.0 business days
⚠️
Status: Incomplete by Ryan SchwochowOct 27, 9:14 AM
From:Assigned
To:Incomplete
Duration in Previous:96d 0h
📦
▶
2
Parts Requested Oct 27, 9:25 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:Incomplete
To:Awaiting Parts
Duration in Previous:10m
🚨16.0 business days
🔩
▶
2
2x Parts Added Nov 18, 11:20 AM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Sean Weaver
From:Awaiting Parts
To:Reschedule
Duration in Previous:22d 2h
🚨19.0 business days
👷
▶
2
Technician Assigned Dec 16, 3:57 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Ryan Schwochow
From:Reschedule, Assigned
To:Assigned, Reschedule
Duration in Previous:28d 4h, 0m
🚨35.0 business days
🔩
▶
2
Parts Added Feb 5, 11:50 AM
Parts Added → Status: Completed
✔️
Status: Completed by Taylor Duda
From:Reschedule
To:Completed
Duration in Previous:50d 19h
⏳4.0 business days
🏁
Status: Closed by Taylor DudaFeb 10, 8:21 AM
From:Completed
To:Closed
Duration in Previous:4d 20h
⏳3.0 business days
✏️
Status: WO Correction Needed by Diane PattonFeb 12, 2:50 PM
From:Closed
To:WO Correction Needed
Duration in Previous:2d 6h
⏳2.0 business days
⏱️
▶
2
Labor Added Feb 16, 10:08 AM
Labor Added → Status: Closed
🏁
Status: Closed by Ryan Schwochow
From:WO Correction Needed
To:Closed
Duration in Previous:3d 19h
📄
Status: Ready to Bill by Diane PattonFeb 16, 12:20 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:2h 10m
⚠️5.0 business days
🧾
Invoice Created Feb 23, 9:11 AM
Invoice Number:SM-254079
Bottlenecks
L2 Screening
Duration: 2.7 business days (threshold: 1.0 business days)
Exceeded by 1.7 business days
Assigned
Duration: 67.0 business days (threshold: 4.0 business hours)
Exceeded by 66.5 business days
Awaiting Parts
Duration: 16.0 business days (threshold: 3.0 business days)
Exceeded by 13.0 business days
Reschedule
Duration: 19.0 business days (threshold: 2.0 business days)
Exceeded by 17.0 business days
Reschedule
Duration: 34.4 business days (threshold: 2.0 business days)
Exceeded by 32.4 business days
Completed
Duration: 3.9 business days (threshold: 1.0 business days)
Exceeded by 2.9 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)