Follow up to WO-01280411
Inspection #: 28261
Asset ID: 12947128
Model: McKesson - 156-5
Notes: FAILS CAL CHECK W/ 164.4mmHg RECORDED @ 160 MARK. Out of tolerance.
Preparing unit for repair and Hotswap.
Shipping hot swap to site -
Welch Allyn - 7670-01
SN 150423231345
ASSET ID 13254062
Shipment Tracking Number
1Z01E3E70390019475
- Delivered - 09/22/2025
Expected back for repair:
McKesson - 156-5
Asset ID#: 12947128
S/N: 220217101710
RMA Tracking Number
1Z01E3E79098960734
- Shipper created a label, UPS has not received the package yet.
🔍Technician Findings
10/1 SKLEIN - Unit arrived into Depot in good condition. No Accessories were included.
Unit will need:
1 x 2-TP
1 x 5088-01
1 x 5089-13
1 x REUSE-11
1 x 4601-61
hot swap requested
⚠️Problem Description
Follow up to WO-01280411
Inspection #: 28261
Asset ID: 12947128
Model: McKesson - 156-5
Notes: FAILS CAL CHECK W/ 164.4mmHg RECORDED @ 160 MARK. Out of tolerance.
https://www.ebiotrack.com/workorder.php?wo=68096
📄Description
SPHYG, ANEROID WALL GAUGE W/AD LT CUFF WA 7670-01
Oak Street Health’s Consigned Inventory
To: natalie.vargas@oakstreethealth.com; jeannette.delavega@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: Part_Order_Shipment_Ticket_00081492_9-18-2025 8-14 AM (1).pdf, ShippingLabel_0001_1Z01E3E70390019475.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01303525
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at ou
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 17, 2025
To: natalie.vargas@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303525Location: Oak Street - Garfield RidgeAddress: 6918 W Archer Ave Chicago, IL 60638Device: Problem Description: Follow up to WO-01280411
Inspection #: 28261
Asset ID:
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 10, 2025
To: natalie.vargas@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01303525Location: Oak Street - Garfield RidgeAddress: 6918 W Archer Ave Chicago, IL 60638Device: Problem Description: Follow up to WO-01280411
Inspection #: 28261
Asset ID:
Timeline
📞
Case Linked Sep 9, 1:16 PM
Case Number:00525689
Subject:Follow up to WO-01280411
Status:Closed
📋
▶
3
Work Order Created Sep 10, 8:45 AM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00081492
Status:Closed
📦
Status: Awaiting Parts by Wendy Argueta
From:Entered
To:Awaiting Parts
Duration in Previous:1m
⚠️7.0 business days
💵
▶
4
Expenses Added Sep 18, 4:47 PM
Expenses Added → Parts Requested → Parts Added → Status: Reschedule
📦
Parts Requested
Order:00082021
Status:Closed
🔩
Parts Added
Type:Parts
Status:Open
Qty:1
🔄
Status: Reschedule by Kirsten Walls
From:Awaiting Parts
To:Reschedule
Duration in Previous:8d 8h
⏳4.9 business days
⏸️
Status: On Hold by Ryan SchwochowSep 24, 11:50 AM
From:Reschedule
To:On Hold
Duration in Previous:5d 19h
⚠️6.0 business days
👷
▶
2
Technician Assigned Oct 1, 10:41 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Samuel Klein
From:On Hold, Assigned
To:Assigned, Tech On Site
Duration in Previous:6d 22h, 0m
⏱️
▶
3
Labor Added Oct 1, 11:03 AM
Labor Added → Status: Completed → Status: Closed
✔️
Status: Completed by Samuel Klein
From:Tech On Site
To:Completed
Duration in Previous:25m
🏁
Status: Closed by Samuel Klein
From:Completed
To:Closed
Duration in Previous:1m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonOct 2, 3:02 PM
From:Closed
To:Ready to Bill
Duration in Previous:1d 3h
🚨21.0 business days
📨
Status: Invoice Pending by Diane PattonOct 31, 3:55 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:29d 0h
💰
Status: Invoiced by Diane PattonOct 31, 4:03 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:7m
🚨68.0 business days
🧾
Invoice Created Feb 11, 10:44 AM
Invoice Number:SM-245414
Bottlenecks
Awaiting Parts
Duration: 7.0 business days (threshold: 3.0 business days)
Exceeded by 4.0 business days
Reschedule
Duration: 4.4 business days (threshold: 2.0 business days)
Exceeded by 2.4 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 20.6 business days (threshold: 1.0 business days)