Oak Street Health - 48 Hour - 89227: New Work Order Assigned
Closed
Work Order #89227
Work Order Description:
nurse on a stick machine is not working anymore. the buttons do not power it on. please help and assist. the machine is not working properly.
Shipping to Site:
Welch Allyn - 71XX - Connex Spot Monitor
Asset ID#: 13253956
S/N: 21100016402525
Shipment Tracking Number
1Z01E3E70399428589
- Delivered 09/19/2025
Expected back for repair:
Welch Allyn, Inc. - Connex Spot Monitor
Asset ID#: 6169118
S/N: 21100060075221
RMA Tracking Number
1Z01E3E79092807492
___
Please close the work order for this device swap. The onsite team was unable to locate the original device to send it back
🔍Technician Findings
hot swap requested
⚠️Problem Description
nurse on a stick machine is not working anymore. the buttons do not power it on. please help and assist. the machine is not working properly.
Welch Allyn, Inc. - Connex Spot Monitor
Asset ID#: 6169118
S/N: 21100060075221
https://www.ebiotrack.com/workorder.php?wo=68158
📄Description
Welch Allyn - Connex Spot Monitor 71XX
Oak Street Health Consignment Equipment
📧
Email:WO-01304088
Completed Mar 23, 2026
From: ciarra.letchworth@oakstreethealth.com
To: depotsupport@emsar.com
Hi Team,
Please close the work order for this device swap. The onsite team was unable to locate the original device to send it back.
Thanks,
Ciarra
--
Ciarra Letchworth | Cell: 312.835.8536 | Manager, Clinical Operations - Equipment & Facility Management | Treehouse
Oak Street Health | oakstreethealth.com <https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86M
To: khaliek.cov-tribble@oakstreethealth.com
CC: inventorymanagement@oakstreethealth.com
BCC:
Attachment: ShippingLabel_0001_1Z01E3E79092807492 (1).pdf
Subject: Fw: Depot Repair - Awaiting Equipment - Response Required - WO-01304088
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless as possible, we previously sent
To: khaliek.cov-tribble@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: ShippingLabel_0001_1Z01E3E79092807492 (1).pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01304088
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at our depot. To make the process as seamless as possible, we previously sent a box, packing mate
To: khaliek.cov-tribble@oakstreethealth.com; martha.hamblen@oakstreethealth.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: Part_Order_Shipment_Ticket_00081642_9-18-2025 8-19 AM (1).pdf, ShippingLabel_0001_1Z01E3E79092807492.pdf
Subject: Depot Repair - Awaiting Equipment - Response Required - WO-01304088
Body:
Dear Customer,
We hope this message finds you well. This is a friendly reminder that we are still awaiting the return of your equipment for repair at o
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Sep 12, 2025
To: khaliek.cov-tribble@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01304088Location: Oak Street Health - Avondale, OHAddress: 3540 Reading Road Cincinnati, OH 45229Device: Problem Description: Work Order #89227
Work Order Description:
Timeline
📞
Case Linked Sep 11, 4:42 PM
Case Number:00526579
Subject:Oak Street Health - 48 Hour - 89227: New Work Order Assigned
Status:Closed
📋
▶
3
Work Order Created Sep 12, 8:53 AM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00081642
Status:Closed
📦
Status: Awaiting Parts by Wendy Argueta
From:Entered
To:Awaiting Parts
Duration in Previous:0m
⚠️5.0 business days
💵
▶
3
2x Expenses Added Sep 18, 2:25 PM
2x Expenses Added → Parts Requested → Status: Reschedule