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← WO Overview

WO-01307599 ↗ ServiceMax

GULDMANN INC • Installation • PC

📍 Robert J. Dole VA - Wichita VA — 5500 East Kellogg, Wichita KS, 67218

Oct 2, 2025 → Oct 16, 2026

✅ Completed
PC
SLA Clock
Per client agreement · Target: Jun 1, 2026
✗ SLA Missed (58 biz days late)
Active: 220 biz days
🕐 Clock stopped: Completed (Aug 24, 2026)
▶ Clock Running
Status: Created
Oct 3 → Oct 16, 2025
8 business days (counted)
Running total: 8 of ? biz days used
188d
▶ Clock Running
Status: Assigned
Oct 16 → Jul 21, 2026
188 business days (counted)
Running total: 196 of ? biz days used
▶ Clock Running
Status: Tech On Site
Jul 21 → Jul 21, 2026
0 business days (counted)
Running total: 196 of ? biz days used
▶ Clock Running
Status: Tech Off Site
Jul 21 → Jul 22, 2026
1 business day (counted)
Running total: 197 of ? biz days used
▶ Clock Running
Status: Tech On Site
Jul 22 → Jul 23, 2026
1 business day (counted)
Running total: 198 of ? biz days used
▶ Clock Running
Status: Tech Off Site
Jul 23 → Jul 27, 2026
2 business days (counted)
Running total: 200 of ? biz days used
20d
▶ Clock Running
Status: Reschedule
Jul 27 → Aug 24, 2026
20 business days (counted)
Running total: 220 of ? biz days used
Created: Oct 3, 2025 Completed: Aug 24, 2026
Show SLA Clock Detail (7 periods)
Period Status Clock Biz Days Running Total
Oct 3 → Oct 16 Created ▶ Running 8 8
Oct 16 → Jul 21 Assigned ▶ Running 188 196
Jul 21 → Jul 21 Tech On Site ▶ Running 0 196
Jul 21 → Jul 22 Tech Off Site ▶ Running 1 197
Jul 22 → Jul 23 Tech On Site ▶ Running 1 198
Jul 23 → Jul 27 Tech Off Site ▶ Running 2 200
Jul 27 → Aug 24 Reschedule ▶ Running 20 220
Coordinators 218.2d
Field Work 7.4d
✗ SLA Missed
Coordinators
218.2 days
Over SLA
Field Work
7.4 days
Over SLA
Created: Oct 3, 2025 Due: Jun 1, 2026 Completed: Oct 16, 2026 (136 days late)
📅
258.0 days Total Age
⏱️
189.0d in Assigned Longest Stage
🔄
7 transitions Status Changes
⚠️
216.7d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
105 lines Work Details
🚩
11 visits On-Site Trips
👤
Self-Scheduled Scheduling
🚨
11 On-Site Visits (1 reschedule)
11 on-site visits — critical red flag: repeated failure to resolve
👤 Self-scheduled by Saul Morales — scheduling delays attributed to technician, not coordinators
Visit 1 Jul 19, 2026
Visit 2 Jul 20, 2026
Visit 3 Jul 21, 2026
Visit 4 Jul 22, 2026
Visit 5 Jul 23, 2026
Visit 6 Aug 16, 2026
Visit 7 Aug 17, 2026
Visit 8 Aug 18, 2026
Visit 9 Aug 19, 2026
Visit 10 Aug 20, 2026
Visit 11 Aug 21, 2026

AI Analysis

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Originating Case

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🎫
Case #00516577
Wichita VA BLDG 26 - ID 104211 - 9 Rm Installation - PREVAILING WAGE
Quote Approved
SOW: Patient Lift Installations: QTY 9 x rooms total — 8 DTR rooms (Level 1) with wall-mounted lifts and 1 procedure room (Room 123 on Level 2) with a ceiling lift
Priority
Standard
Origin
Email
Reason
New Case
Contact
Nikki Floyd
Owner
Installations Cases
Created
Aug 5, 2025
Work Orders from this Case (3)
WO-01304128 Invoiced
Installation • Scott E Yelverton
Created: Sep 12, 2025 • Closed: Sep 19, 2025
WO-01307598 Invoiced
Installation • Christopher Ables
Created: Oct 2, 2025 • Closed: Apr 6, 2026
WO-01307599 (current) Completed
Installation • Saul Morales
Created: Oct 2, 2025
Completed with significant delays
Completed • 385 days old
🚨
Primary Delay 189.0 days stuck in "Assigned"
⏱️
Total Delay 216.7 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
8.2d / 1.0d SLA
Assigned
189.0d / 0.5d SLA
Tech On Site
3.0d / 1.0d SLA
Tech Off Site
4.4d / 2.0d SLA
Reschedule
21.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

Final Phase;


November: Site will be ready for Ground Floor Dental Area patient lifts (QTY 8 x wall mount) installation


01-5-26

Spoke with Ramon the GC of site and asked when these rooms would be ready for installation. He stated they would be ready in either April or May.

Ramon- 316-648-3159


Change order

Start 7/19/26 for travel to Kansas

July 20th, 2026 (Monday)-

 

             12;00 p-3:30p After laying out the room we ran into the issue of piping being in the way. According to the drawings and per site GC the systems were to be set flush or recessed and like that the system would be kept from flush with the piping. We contacted Chris Ables and informed him. We were told to hold off as Chris was going to reach out to Guldmann and see how to proceed. We were informed at 3;30 that the system is to be below ceiling not above that the plans had not been updated.

 

July 21st, 2026 (Tuesday)-

             10:00 a-3:30p After completing set up for the inspection of the first room we contacted Ramon with Floyd to inspect. He then called the VA staff came in and were unhappy with the height of the system as the bottom of the motor sat at 5’11 ½’. After they expressed their displeasure they asked us to not continue. We reached out to Chris Ables and relayed what we were told. He said to stand down until we heard from him. At approximately 2pm Chris reached out to Robert Butler and told him that there was going to be a meeting at 3 to just stay put and await an answer. Once the clock struck 3:30 pm we packed up and left as the site closes then.

 

July 22nd, 2026 (Wednesday)-

             6;45 a- 11:00a We arrived onsite and awaited a decision. Chris called and said that there was very real possibility we would be removing the system we had up and returning it to storage for safe keeping and heading home. Around 11 we were told to remove the system and take it as well as some other Guldmann material to storage and head home. We were told that the ceiling situation was going to be addressed and corrected for us to return at a later date.

End 7/23/26 for travel home from Kansas


🔧 Work Performed
07/20/26 Arrived to get these 8 rooms started. Arrived to find that the Wall Supports are not on location along with no hardware. Called Chris Ables our supervisor and he informed me that " The supplies are on site and have been delivered. they were signed for by Jose. Spoke to the onsite supervisor Ramon and he states that the pallet that was delivered is outside. We went to that location and that pallet was ceiling steel for ceiling drops and not wall mount. I then called Chris and was told "The Materials are there" I voice concern that they are not. Saul and I headed toward the storage facility to check there. While enroute I was then called by Chris and he advised me "The materials are at the facility. Do not go to the storage as there are NO rails there for this system." We then turned around and then headed back the to facility. When we arrived, we spoke to Jose the GC and he states that the only boxes that were delivered are in a connex. Well, the boxes that Chris said "Have all the materials in" are materials for the ceiling drops and NOT for the wall mount system. At that time Jose stated, " Oh the plans were changed some time ago and we are now only using "L" Brackets attached to the wall". I then called Chris back and asked about this "CHANGE". He stated, "Yes, the plans were changed and we are only using an "L" Bracket to mount this system". I then asked Chris " When were we going to be advised of this change in plans? And we were sent the Plans that were still mounting to concrete and not a wood backing?" So, we were caught off guard by the change in the plans that we did not know about.. We then went back to the storage and there were the "L" Brackets. Stopped at Home Depot and purchased Lag Bolts and washers. Got back to the facility and then found that the plumbing that is above the ceiling is too low for the fixed rails to go in the ceiling. This is a Flush mounted system, and the system will not fit in this configuration. I then called Chris to advise and also had Ramon look at our issue. From this time on we were on downtime for a decision to be made as to how we are going to get this system installed. We were back and forth on how this system was going to be installed. At the end of the day, it was advised that the GC has approved for these systems to be mounted UNDER the ceiling. 8.16.26 Travel Day 8.17.26 Went to storage to p/u angle brackets and hardware to start install. Arrived onsite and had to layout all rooms as floor markings were covered by self leveling concrete. Setup laser at elevation of 6 3/4" from ceiling height and had GC come in to OK the elevation before start of install. 1 3/4" from grid to top of 5" rail to clear sprinkler heads. Installed all angle brackets on walls with 4" lag bolts. Installed all transformers on wall above ceiling. 8.17.26 Went to storage to p/u 16 stationary rails and liner. Had to call Will to ship us overnight more endstops one transformer and more liner. Unloaded and brought in all 16 rails to jobsite. Measured each rail length and cut to measure per room. Installed liner on all powered rails. Installed all stationery rails and made sure they were square. Installed pickups on power side trolley and endstops on all rails. 8.19.26 Went to storage to p/u all the moving rails, motors and hangar bars. Unloaded everything onsite. Measured each room for traverse size, cut and lined rails and installed onto trolleys with motor trolleys and endstops. Installed motors and hangar bars as well.
🔍 Technician Findings
Arrived 07/20/26 to find this facility ready for the 8-room install of the lift systems.
⚠️ Problem Description
Final Phase; November: Site will be ready for Ground Floor Dental Area patient lifts (QTY 8 x wall mount) installation

Timeline

📞
Case Linked Aug 5, 3:52 PM
Case Number: 00516577
Subject: Wichita VA BLDG 26 - ID 104211 - 9 Rm Installation - PREVAILING WAGE
Status: Quote Approved
🚨 42.0 business days
📋
Work Order Created Oct 2, 11:51 PM
Work Order: WO-01307599
Type: Installation
Priority: PC
⚠️ 8.0 business days
👷
▶
2 Technician Assigned Oct 15, 9:44 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Peter Green
From: Ready for Scheduling
To: Assigned
Duration in Previous: 12d 21h
🚨 187.3 business days
👷
Technician Assigned by David Carvalho Jul 17, 11:34 AM
Technician: Saul Morales
💵
2x Expenses Added Jul 17, 12:22 PM
Type: Expenses
Status: Open
Qty: 1
⏳ 1.0 business days
⏱️
3x Labor Added Jul 19, 8:58 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 12.25, 668
⏱️
5x Labor Added Jul 20, 6:15 PM
Type: Labor, Expenses
Status: Open
Qty: 0.25, 5.25, 3.5, 1
💵
Expenses Added Jul 20, 6:24 PM
Type: Expenses
Status: Open
Qty: 1
⏱️
7x Labor Added Jul 20, 6:58 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 11, 0.25, 5.25, 3.5, 678.7
🔧
Status: Tech On Site by Saul Morales Jul 21, 8:14 AM
From: Assigned
To: Tech On Site
Duration in Previous: 278d 10h
🚗
▶
2 Status: Tech Off Site Jul 21, 4:56 PM
Status: Tech Off Site → 5x Labor Added
⏱️
5x Labor Added
Type: Labor, Expenses
Status: Open
Qty: 0.25, 4, 5.5, 1
⏱️
5x Labor Added Jul 21, 7:49 PM
Type: Labor, Expenses
Status: Open
Qty: 0.25, 4, 5.5, 1
🔧
Status: Tech On Site by Saul Morales Jul 22, 8:52 AM
From: Tech Off Site
To: Tech On Site
Duration in Previous: 15h 56m
💵
Expenses Added Jul 22, 5:49 PM
Type: Expenses
Status: Open
Qty: 1
⏱️
5x Labor Added Jul 22, 10:36 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 0.25, 5.25, 9, 579.4, 1
🚗
Status: Tech Off Site by Saul Morales Jul 23, 8:34 AM
From: Tech On Site
To: Tech Off Site
Duration in Previous: 23h 41m
⏱️
7x Labor Added Jul 23, 8:41 AM
Type: Labor, Expenses
Status: Open
Qty: 0.25, 4.25, 1
⏱️
3x Labor Added Jul 23, 3:58 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 7.75, 635, 1
⏱️
4x Labor Added Jul 23, 4:31 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 3, 94, 1
💵
Expenses Added Jul 24, 1:04 PM
Type: Expenses
Status: Open
Qty: 1
⏳ 2.0 business days
🔄
Status: Reschedule by David Carvalho Jul 27, 9:57 AM
From: Tech Off Site
To: Reschedule
Duration in Previous: 4d 1h
🚨 15.0 business days
💵
2x Expenses Added Aug 14, 3:24 PM
Type: Expenses
Status: Open
Qty: 1
⏳ 1.0 business days
⏱️
3x Labor Added Aug 16, 6:27 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 10.75, 594
⏱️
4x Labor Added Aug 17, 5:45 PM
Type: Labor, Expenses
Status: Open
Qty: 0.5, 8.5, 1
⏱️
4x Labor Added Aug 18, 5:21 PM
Type: Labor, Expenses
Status: Open
Qty: 0.5, 8.5, 1
⏳ 1.8 business days
⏱️
4x Labor Added Aug 19, 5:23 PM
Type: Labor, Expenses
Status: Open
Qty: 0.5, 8.5, 1
⏱️
▶
3 10x Labor Added Aug 19, 8:52 PM
10x Labor Added → 7x Travel Added → 4x Expenses Added
🚗
7x Travel Added
Type: Travel
Status: Open
Qty: 635, 25
💵
4x Expenses Added
Type: Expenses
Status: Open
Qty: 1
⏱️
4x Labor Added Aug 20, 7:37 PM
Type: Labor, Expenses
Status: Open
Qty: 0.5, 11.5
⏱️
4x Labor Added Aug 21, 5:22 PM
Type: Labor, Travel, Expenses
Status: Open
Qty: 10.25, 594
⏳ 0.8 business days
⏱️
▶
3 4x Labor Added Aug 23, 1:18 PM
4x Labor Added → 5x Travel Added → Expenses Added
🚗
5x Travel Added
Type: Travel, Expenses
Status: Open
Qty: 25, 655, 1
💵
Expenses Added
Type: Expenses
Status: Open
Qty: 1
✔️
Status: Completed by David Carvalho Aug 24, 12:15 PM
From: Reschedule
To: Completed
Duration in Previous: 28d 2h

Bottlenecks

Ready for Scheduling
Duration: 8.2 business days (threshold: 1.0 business days)
Exceeded by 7.2 business days
Assigned
Duration: 189.0 business days (threshold: 4.0 business hours)
Exceeded by 188.5 business days
Tech On Site
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Tech Off Site
Duration: 3.0 business days (threshold: 2.0 business days)
Exceeded by 1.0 business days
Reschedule
Duration: 21.0 business days (threshold: 2.0 business days)
Exceeded by 19.0 business days

🔗 Related Artifacts

📞
Case 00516577
Quote Approved

ℹ️ Work Order Details

Status
Completed
Priority
PC
Type
Installation
Branch
ERLA - PROD
Technician
Saul Morales
Scheduled
N/A
Created
Oct 2, 11:51 PM
Invoice #
N/A

Work Details (105)

Name Type Status Qty Amount Date
WL-03297922 Expenses Open 1 $0.00 Jul 17, 12:22 PM
WL-03297923 Expenses Open 1 $0.00 Jul 17, 12:22 PM
WL-03299615 Labor Open 12.25 $0.00 Jul 19, 8:58 PM
WL-03299616 Travel Open 668 $0.00 Jul 19, 8:58 PM
WL-03299617 Expenses Open 1 $0.00 Jul 19, 8:58 PM
WL-03300592 Labor Open 0.25 $0.00 Jul 20, 6:15 PM
WL-03300593 Labor Open 5.25 $14,500.00 Jul 20, 6:15 PM
WL-03300594 Labor Open 3.5 $0.00 Jul 20, 6:15 PM
WL-03300595 Labor Open 0.25 $0.00 Jul 20, 6:15 PM
WL-03300596 Expenses Open 1 $0.00 Jul 20, 6:15 PM
WL-03300607 Expenses Open 1 $0.00 Jul 20, 6:24 PM
WL-03300648 Labor Open 11 $0.00 Jul 20, 6:58 PM
WL-03300649 Labor Open 0.25 $0.00 Jul 20, 6:58 PM
WL-03300650 Labor Open 5.25 $0.00 Jul 20, 6:58 PM
WL-03300651 Labor Open 3.5 $0.00 Jul 20, 6:58 PM
WL-03300652 Travel Open 678.7 $0.00 Jul 20, 6:58 PM
WL-03300653 Expenses Open 1 $0.00 Jul 20, 6:58 PM
WL-03300654 Expenses Open 1 $0.00 Jul 20, 6:58 PM
WL-03301825 Labor Open 0.25 $0.00 Jul 21, 5:00 PM
WL-03301826 Labor Open 4 $0.00 Jul 21, 5:00 PM
WL-03301827 Labor Open 5.5 $0.00 Jul 21, 5:00 PM
WL-03301828 Labor Open 0.25 $0.00 Jul 21, 5:00 PM
WL-03301829 Expenses Open 1 $0.00 Jul 21, 5:00 PM
WL-03302098 Labor Open 0.25 $0.00 Jul 21, 7:49 PM
WL-03302099 Labor Open 4 $0.00 Jul 21, 7:49 PM
WL-03302100 Labor Open 5.5 $0.00 Jul 21, 7:49 PM
WL-03302101 Labor Open 0.25 $0.00 Jul 21, 7:49 PM
WL-03302102 Expenses Open 1 $0.00 Jul 21, 7:49 PM
WL-03303487 Expenses Open 1 $0.00 Jul 22, 5:49 PM
WL-03303902 Labor Open 0.25 $0.00 Jul 22, 10:36 PM
WL-03303903 Labor Open 5.25 $0.00 Jul 22, 10:36 PM
WL-03303904 Labor Open 9 $0.00 Jul 22, 10:36 PM
WL-03303905 Travel Open 579.4 $0.00 Jul 22, 10:36 PM
WL-03303906 Expenses Open 1 $0.00 Jul 22, 10:36 PM
WL-03304021 Labor Open 0.25 $0.00 Jul 23, 8:41 AM
WL-03304022 Labor Open 4.25 $0.00 Jul 23, 8:41 AM
WL-03304023 Labor Open 1 $0.00 Jul 23, 8:41 AM
WL-03304024 Labor Open 5 $0.00 Jul 23, 8:41 AM
WL-03304025 Expenses Open 1 $0.00 Jul 23, 8:41 AM
WL-03304026 Expenses Open 1 $0.00 Jul 23, 8:41 AM
WL-03304027 Expenses Open 1 $0.00 Jul 23, 8:41 AM
WL-03304896 Labor Open 7.75 $0.00 Jul 23, 3:58 PM
WL-03304897 Travel Open 635 $0.00 Jul 23, 3:58 PM
WL-03304898 Expenses Open 1 $0.00 Jul 23, 3:58 PM
WL-03304988 Labor Open 3 $0.00 Jul 23, 4:31 PM
WL-03304989 Travel Open 94 $0.00 Jul 23, 4:31 PM
WL-03304990 Expenses Open 1 $0.00 Jul 23, 4:31 PM
WL-03304991 Expenses Open 1 $0.00 Jul 23, 4:31 PM
WL-03306113 Expenses Open 1 $0.00 Jul 24, 1:04 PM
WL-03336179 Expenses Open 1 $0.00 Aug 14, 3:24 PM
WL-03336180 Expenses Open 1 $0.00 Aug 14, 3:24 PM
WL-03337750 Labor Open 10.75 $0.00 Aug 16, 6:27 PM
WL-03337751 Travel Open 594 $0.00 Aug 16, 6:27 PM
WL-03337752 Expenses Open 1 $0.00 Aug 16, 6:27 PM
WL-03339120 Labor Open 0.5 $0.00 Aug 17, 5:45 PM
WL-03339121 Labor Open 8.5 $0.00 Aug 17, 5:45 PM
WL-03339122 Labor Open 0.5 $0.00 Aug 17, 5:45 PM
WL-03339123 Expenses Open 1 $0.00 Aug 17, 5:45 PM
WL-03341045 Labor Open 0.5 $0.00 Aug 18, 5:21 PM
WL-03341046 Labor Open 8.5 $0.00 Aug 18, 5:21 PM
WL-03341047 Labor Open 0.5 $0.00 Aug 18, 5:21 PM
WL-03341048 Expenses Open 1 $0.00 Aug 18, 5:21 PM
WL-03343188 Labor Open 0.5 $0.00 Aug 19, 5:23 PM
WL-03343189 Labor Open 8.5 $0.00 Aug 19, 5:23 PM
WL-03343190 Labor Open 0.5 $0.00 Aug 19, 5:23 PM
WL-03343191 Expenses Open 1 $0.00 Aug 19, 5:23 PM
WL-03343590 Labor Open 11.5 $0.00 Aug 19, 8:52 PM
WL-03343591 Labor Open 0.5 $0.00 Aug 19, 8:52 PM
WL-03343592 Labor Open 8.5 $0.00 Aug 19, 8:52 PM
WL-03343593 Labor Open 0.5 $0.00 Aug 19, 8:52 PM
WL-03343594 Labor Open 0.5 $0.00 Aug 19, 8:52 PM
WL-03343595 Labor Open 8.5 $0.00 Aug 19, 8:52 PM
WL-03343596 Labor Open 0.5 $0.00 Aug 19, 8:52 PM
WL-03343597 Labor Open 0.5 $0.00 Aug 19, 8:52 PM
WL-03343598 Labor Open 8.5 $0.00 Aug 19, 8:52 PM
WL-03343599 Labor Open 0.5 $0.00 Aug 19, 8:52 PM
WL-03343600 Travel Open 635 $0.00 Aug 19, 8:55 PM
WL-03343601 Travel Open 25 $0.00 Aug 19, 8:55 PM
WL-03343602 Travel Open 25 $0.00 Aug 19, 8:55 PM
WL-03343603 Travel Open 25 $0.00 Aug 19, 8:55 PM
WL-03343604 Travel Open 25 $0.00 Aug 19, 8:55 PM
WL-03343605 Travel Open 25 $0.00 Aug 19, 8:55 PM
WL-03343606 Travel Open 25 $0.00 Aug 19, 8:55 PM
WL-03343607 Expenses Open 1 $0.00 Aug 19, 8:56 PM
WL-03343608 Expenses Open 1 $0.00 Aug 19, 8:56 PM
WL-03343609 Expenses Open 1 $0.00 Aug 19, 8:56 PM
WL-03343610 Expenses Open 1 $0.00 Aug 19, 8:56 PM
WL-03345493 Labor Open 0.5 $0.00 Aug 20, 7:37 PM
WL-03345494 Labor Open 11.5 $0.00 Aug 20, 7:37 PM
WL-03345495 Labor Open 0.5 $0.00 Aug 20, 7:37 PM
WL-03345496 Expenses Open 1 $0.00 Aug 20, 7:37 PM
WL-03347116 Labor Open 10.25 $0.00 Aug 21, 5:22 PM
WL-03347117 Travel Open 594 $0.00 Aug 21, 5:22 PM
WL-03347118 Expenses Open 1 $0.00 Aug 21, 5:22 PM
WL-03347119 Expenses Open 1 $0.00 Aug 21, 5:22 PM
WL-03348155 Labor Open 0.5 $0.00 Aug 23, 1:18 PM
WL-03348156 Labor Open 11.5 $0.00 Aug 23, 1:18 PM
WL-03348157 Labor Open 0.5 $0.00 Aug 23, 1:18 PM
WL-03348158 Labor Open 12.75 $0.00 Aug 23, 1:18 PM
WL-03348159 Travel Open 25 $0.00 Aug 23, 1:20 PM
WL-03348160 Travel Open 25 $0.00 Aug 23, 1:20 PM
WL-03348161 Travel Open 655 $0.00 Aug 23, 1:20 PM
WL-03348162 Expenses Open 1 $0.00 Aug 23, 1:21 PM
WL-03348163 Expenses Open 1 $0.00 Aug 23, 1:21 PM
WL-03348164 Expenses Open 1 $0.00 Aug 23, 1:23 PM

Details