Detailed work order timeline, KPIs, and analysis
DIVISION OF FORENSIC SCIENCES • Repair • P7
📍 Division of Forensic Sciences - Adams St. — 200 South Adams St., Wilmington DE, 19809
Nov 17, 2025 → Apr 6, 2026
4.20.26 cag This is what I get when I hit "finalize corrections" There is no service or close options available to me.
4/6 KWeiss, Quote expired, closing w/o.
2/27 KWeiss, Created case and sent to sales for quoting.
2/19/26 RBerry- Updated due date based on parts for WO-01315577. Parts delivered on 2/18. Site wants all repairs completed on the same day. Updated delay code to technician unavailable per ASC notes.
2/17 MOwens Carla replied back that 2/27 from 9-5pm works to schedule the repair visit.
2/17 MOwens Sent email back to Carla Tarrach requesting to schedule for the first available date for the tech on 2/27.
2/10 MOwens Carla replied back that she does want to wait for the remaining parts to ship before scheduling.
2/6 Mowens Sent a FU email to Carla asking if she still wants to wait for all parts before scheduling.
1/12/2026 Sramen - waiting on parts for WO-01315577.
1/6/26 Rberry- Received email from Carla Tarrach stating: We can wait until all the parts are in and have Chris come out once to fix the cots. See logged email on WO-01315575
1/5 MOwens Sent an email to Carla asking if she wants to schedule the repairs that can be completed or wait for the parts to ship for the final WO and complete all the repairs on the same visit.
12/23/2025 LHill-sent teams message to Stephanie Ramen to check the status of parts order.
12/16/25 RBerry- Sent teams message to SRamen advising parts still have not shipped. Asked for assistance. Updated due date based on parts.
12/10/25 Rberry- Parts should ship out today. Updated due date.
12/9 MOwens still waiting for parts on WO-01315577
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03049074 | Expenses | Open | 1 | $0.00 | Dec 29, 3:04 PM |
| WL-03123375 | Labor | Open | 0.5 | $65.00 | Feb 27, 12:53 PM |